Julia Mbiya

To utilize my technical skills and provide a professional service to customers by applying and honoring my knowledge and working in a challenging and motivating working environment.

Network Controller - Department of Correctional Services

(2024-01 - 2025-01)

• Receive request from help desk.
• Ensure that all users devices are connected to the network.
• Troubleshoot the connectivity between the switch and network point.
• Installation and maintenance of (BAS, LOGIS, PERSAL).
• Installation and maintenance of printing from all users system.
• Provide solution to problems experienced by users.
• Maintain and repair network faults.
• Do basic system configuration.
• Manage and maintain a virus free network.
• Create/maintain inventory of all desktop.
• Create meeting ID for users.
• Install all system requested.

Runner & Prepper - Department of Home Affairs

(2023-12 - 2024-08)

• Preparing records for digitization; separating a variety of records, preparing paper documents for digitization, removing staples, binding, and removing paperclips.
• Document preppers remove staples, flag pages, fix bent or torn corners and sort documents according to specifications.
• Retrieval of files from Shelves.
• Sort and list files.
• Prepare documents for scanning (unfolding, removing of staples & paper clips sort by document size, insertion of separator sheets).
• Sort files in batches.
• Numbering of files and documents.

Educational Assistant - ST Francis Primary School

(2021-11 - 2022-08)

• Mark the class register.
• Ensure compliance of covid-19 protocols.
• Distributes worksheets or resources for use.
• Distributes marked learner books and collects books to control classwork/homework/assignments.
• Apprises the teacher of absence or any matter that warrants the teacher's attention.
• Ensure that learners follow the teacher's instructions.
• Assists, monitors and supports group activities.
• Assists learners during class discussion and group work by providing clarification where necessary.
• Provide learners with notes to help summarize the lesson where necessary.
• Collect resource materials or learners book if applicable.
• Notes the learner's with content gaps for assistance during intervention classes.
• Provide informal tasks/remedial work/homework for reinforcement.

National Senior Certificate - Elizabeth Matsemela High School (2010)

Higher Certificate in Information Technology - Information Technology - Pc Training & Business College (2013)

National Diploma In Information Technology - Information Technology - Richfield Graduate Institute of Technology (2014 - 2016)