Thabang Ntsalla

I am a professional Customer Service Representative with over 6 years experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty.

Fleet Controller - Unitrans Logistics

(2023-04 - 2025-01)

• Routes planning.
• Vehicle inspection and maintenance.
• Conduct licence checks.
• Assigns Vehicles To Drivers.
• Dispatching and receiving of trucks.
• Sets Up Maintenance Schedules.
• Manages Accident Reports.
• Maintaining safety along with Standard Operation Procedures.
• Fleet maintenance and driver management and their issues.
• Tracking fleet using Mix Telematics
• Briefing and Debriefing of drivers
• Monitoring driver behavior
• Fleet inspection and maintenance
• Create and manage fleet policies and files
• Assign vehicles to drivers.
• Fuel monitoring and maintenance
• Issue resolution

Warehouse Team Leader (N/Shift) - CCBSA (Coca-Cola) Devland

(2013-09 - 2019-05)

Reason for Leaving: End of Contract.

• Responsible for the running of the warehouse.
• Housekeeping for the stock count.
• Responsible for the night team of 62 people including picking.
• Give a report to management for night operations.

Site Controller - Warehouse / Distribution Department - Coca-Cola Devland

(2010-09 - 2013-09)

Reason for Leaving: End of Contract.

• Settling of route packs after deliveries.
• Handling KPI's;
• Dispatching outgoing stock. Using SAP program.

Stock Clerk - Stock Department - Coca-Cola Devland

(2008-02 - 2010-08)

Reason for leaving: End of Contract.

• Daily stock count.
• Scanning of national invoices to SSC.
• Responsible of route packs after the final statements.

Warehouse Assistant Supervisor/Delivery Driver - Ram Hand-To-Hand Couriers

(2005-01 - 2008-01)

Reason for leaving: End of Contract.

• Dispatching of outgoing stock.
• Receiving of pods after deliveries (check-in). Assisting on deliveries when needed.

Invoicing Clerk/Driver - Barloworld Eastern Steels

(2000-02 - 2004-09)

Reason for Leaving: End of Contract.

• Prepare delivery invoices
• Dispatching of outgoing stock.
• Receiving incoming stock.
• Assisting on deliveries when there was Backlog.

Administration Clerk - Woodhead, Biggy and Irving Attorneys

(1994-06 - 1998-08)

Reason for Leaving: End of Contract.

• Registering of loans applications for bond houses and submit them to first national bank (FNB) for approval.

Operations Supervisor - Optic Cooper Network Solutions

(2021-06 - 2021-11)

Reason for Leaving: End of Contract.

• Responsible for a number of +40 employees during operation.
• Responsible for installing and fitting ducts cables to the manhole required.
• Responsible for technicians on installing connecting network cables from the manhole to the required destination or buildings either it be private or public, such as malls and also government properties.
• Submit daily reports to the management on work done and challenges.

Matriculation - Khula Senior Secondary School (1992 - 1992)

Certificate - Storekeeping and Warehousing - Damelin Management School (2001 - 2001)