Junior Mluuh

Ambitious postgraduate Project Management student at Tshwane University of Technology with an Advanced Diploma in Project Management and a Diploma in Tourism Management. Possesses eight months of experience as a Front Desk Administrator at a guesthouse, with skills in customer service, administration, communication, and daily operations coordination.

Retail Readiness Program - Checkers hyper, Checkers Sixty60 - Fourways Mall

(2025-09 - 2025-10)

• Shelf Packing: Packing groceries securely for delivery, making sure items are fresh and undamaged.
• Checkout Clerk: Processing orders, scanning items, and ensuring that everything is ready for dispatch.
• Stock Management: Keeping shelves well-stocked and organized, rotating stock to minimize waste.
• Customer Assistance: Helping customers inside the store, answering questions, and directing them to products.

Front Desk Admin - Veranda Guest House - Midrand, South Africa

(2022 - 2023)

• Checking in and out guests.
• Managing room assignments and keys
• Handling payments and processing transactions.
• Answering phone calls and responding to inquiries.
• Resolving guest complaints and issues.
• Maintaining accurate records and reports.
• Coordinating with housekeeping and maintenance staff.
• Upselling and cross-selling services (e.g., breakfast, tours).
• Maintaining a clean and organized front desk area.

Post Graduate Diploma - Project Management - Tshwane University Of Technology (2026-01)

Advanced Diploma - Project Management - Tshwane University Of Technology (2024 - 2024)

Diploma - Tourism Management - Tshwane University Of Technology (2020 - 2022)

Matric - Grade 12 - Kanyekanye High School (2019 - 2019)