Kaapstad Hinana

Motivated and dedicated professional seeking an opportunity to contribute to a dynamic organization while continuously developing my skills and knowledge. I am a hardworking, reliable, and adaptable individual with strong communication and teamwork abilities. Committed to delivering high-quality work, maintaining professionalism, and achieving organizational goals while embracing new challenges and opportunities for growth.

Houseman/ Steward at Veneyard Hotel (2022-02 – 2022-11)

• Maintained cleanliness and hygiene in public areas and guest facilities.
• Assisted with kitchen stewarding duties, including cleaning utensils and equipment.
• Ensured health and safety standards were consistently followed.
• Supported hotel staff with daily operational tasks.
• Worked effectively as part of a team to provide excellent guest service.

Bartender/ Waitress/ Barista at Radisson RED Hotel (2023-04 – 2026-05)

• Prepared and served beverages, including coffee and cocktails, according to company standards.
• Provided friendly and professional customer service to guests.
• Took customer orders accurately and ensured timely service.
• Maintained a clean, organized, and hygienic work environment.
• Processed payments and handled cash/card transactions.
• Collaborated with colleagues to ensure smooth daily operations.
• Resolved customer queries professionally and efficiently.

House man at Platinum Hotel (2022-12 – 2022-03)

• Maintained cleanliness and presentation of public areas and guest facilities.
• Assisted with setting up function rooms and meeting venues.
• Transported guests' luggage when required.
• Responded promptly to guest requests and housekeeping needs.
• Ensured hotel equipment and supplies were properly maintained.
• Followed health and safety procedures at all times.
• Worked closely with housekeeping and maintenance teams to ensure smooth daily operations.
• Delivered friendly and professional customer service to guests.

Grade 12 – Phandulwazi High School (2021)