Kamy N

Skills Development and Human Resources professional with 20+ years' experience spanning learning strategy execution, leadership development, skills development compliance, learnership management, and national programme delivery within multistakeholder environments. Proven track record in designing and managing end-to-end learning interventions, including learnerships, internships, leadership development programmes, recruitment-to-placement pipelines, and SETA-aligned compliance processes (WSP, ATR, BBBEE). Strong capability in stakeholder engagement (HRBPs, clients, SETAs, EXCO), LMS-supported learning environments, team leadership, budget control, and operational governance, with a focus on improving learning effectiveness, compliance accuracy, and organizational capability outcomes.

Senior Operations Manager at People Solutions SA (2011-02 – Present)

• Partner with business stakeholders to design and implement national learning and skills development programmes aligned to organisational capability needs
• Contribute to workforce capability planning through structured learnerships, internships, and training interventions
• Support identification of skills gaps and learning needs to inform programme design and delivery
• Drive continuous improvement of learning delivery methods and programme effectiveness
• Manage large-scale learnership, internship, and skills development programmes supporting workforce and youth development
• Support structured learner development including coaching, mentoring, and workplace readiness
• Contribute to talent pipeline development and succession-linked training initiatives
• Facilitate learner engagement forums and structured support interventions
• Oversee end-to-end delivery of learning programmes including planning, scheduling, execution, and closure
• Manage training calendars, facilitators, assessors, moderators, and vendor coordination
• Ensure timely execution of assessments, moderation, and programme deliverables
• Maintain operational quality, compliance standards, and delivery timelines
• Manage SETA submissions including learner registrations and Proof of Registration (POR) tracking
• Support WSP and ATR compilation and submission processes
• Ensure compliance with ETQA and legislative training requirements
• Maintain audit-ready documentation and accurate learning records
• Liaise with SETAs and resolve submission or approval delays
• Managed learner onboarding processes from recruitment handover through to enrolment and placement readiness
• Verified learner documentation and ensured compliance before programme onboarding
• Coordinated learnership agreements and supporting documentation for submission readiness
• Maintained structured learner tracking systems and progress reporting
• Manage relationships with clients, HR teams, SETAs, and internal stakeholders
• Provide structured reporting on programme progress, risks, and outcomes
• Facilitate client meetings and executive-level updates
• Manage escalations and ensure service delivery continuity
• Lead operational teams and contractors across national learning programmes
• Set KPIs, monitor performance, and ensure accountability
• Provide coaching, mentoring, and performance management
• Manage workload allocation and resource planning across projects
• Manage programme budgets, cost tracking, and vendor expenditure
• Produce weekly, monthly, and quarterly operational reports
• Track programme performance, compliance metrics, and delivery outcomes
• Ensure governance compliance and audit readiness

Learnership Project Manager at I-Fundi Customer Solutions (2004-02 – 2011-02)

• Led end-to-end learning and development operations across learnerships and skills programmes, ensuring alignment with organisational capability requirements, workforce development priorities, and business strategy
• Partnered with HR Business Partners and stakeholders to identify skills gaps, development needs, and capability priorities, translating insights into structured learning interventions and programmes
• Contributed to learning strategy execution through structured planning of learnerships, internships, and development initiatives aligned to talent pipelines and succession planning objectives
• Managed full skills development lifecycle including recruitment, onboarding, workplace integration, assessments, moderation, certification, and learner progression tracking
• Ensured full compliance with SETA and legislative requirements including accurate submission of WSP/ATR inputs, mandatory reporting, and audit-ready documentation
• Maintained strong governance over learning records, reporting systems, and evidence management to support BBBEE skills development and audit requirements
• Managed relationships with external stakeholders including SETAs, employers, and training providers to ensure compliance, funding optimisation, and programme delivery alignment
• Oversaw learning operations including training calendars, facilitator scheduling, assessor and moderator coordination, vendor management, and programme logistics
• Ensured timely execution of assessments, moderation processes, and programme deliverables in line with quality standards and organisational timelines
• Monitored programme effectiveness through learner progress tracking, completion rates, attendance analysis, and performance reporting
• Managed LMS systems and learning databases to ensure data integrity, reporting accuracy, and visibility of learning interventions
• Collaborated with business leaders, employers, and internal stakeholders to ensure alignment between learning interventions and operational capability requirements
• Acted as a key liaison between business units and training providers to resolve learner challenges and ensure successful workplace learning outcomes
• Supported the implementation of structured learning pathways and development initiatives contributing to talent pipeline development and succession readiness
• Contributed to learning effectiveness tracking through reporting, data analysis, and insights on learner performance, programme completion, and compliance metrics
• Drove continuous improvement in learning processes, systems, and programme delivery to enhance efficiency, compliance, and learner experience

Human Resource & Debtors Manager at NHC (Nimpa Health Care) (2001-11 – 2003-01)

• Managed HR functions, including recruitment, onboarding, employment contracts, staff development, performance management, and disciplinary procedures across head office and multiple health centres
• Oversaw policy development, Employment Equity implementation, and maintained locum doctor databases, including scheduling and contract management for medical professionals
• Handled staff training, appraisals, and HR compliance across departments
• Lead the Debtors division, overseeing accounts 120+ days for multiple emergency centres and health facilities
• Managed account reconciliations, invoicing, statements, debt recovery, and age analysis reporting
• Liaised with clinics and professionals, processed Workman's Compensation claims, MMF1 submissions, and maintained debtor databases
• Ensured accurate reporting, bank reconciliations, and handled escalations related to outstanding payments and claims

Postgraduate Diploma in Human Resource Management – University of South Africa (UNISA)

National Diploma in Human Resource Management – University of South Africa (UNISA)

Generic Management Level 5 – ETDP SETA

Diploma in Human Resource Management – DAMELIN

Diploma in Administration – NCC