Kanyo Letsoho

Dynamic manager with a strong work ethic and proven leadership at Irene Residence's Welcoming Committee. Enhanced team productivity through effective mentoring and task delegation. Skilled in customer service and time management, I consistently resolved issues with empathy, fostering loyalty and repeat business.

Committed to driving performance and achieving organizational goals. I am a motivated and adaptable professional seeking a challenging position where I can contribute my skills, learn quickly, and grow within a dynamic organization. Committed to delivering high-quality results, working collaboratively, and continuously improving to meet both personal and company goals.

Manager at Irene Residence's Welcoming Committee (2025-01 – 2025-02)

• Maximized performance by monitoring daily activities and mentoring team members.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated committee members to be productive and engaged in work.

Personal Assistant at Agile Black (2021-11 – 2023-01)

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.

Customer Service Representative at Shaq's Kitchen (2019-07 – 2022-10)

• Handled incoming customer orders as well as serving the orders ensuring customer satisfaction.
• Managed high-stress situations effectively, maintaining professionalism under pressure.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated customer interactions efficiently, finding satisfactory resolutions for both customers and the company alike as well as responded to customer requests for products, services, and company information.

Bachelor of Arts in Psychology and Sociology – Stellenbosch University (2026-12)