
Karabo Mabunda
Learning Partner
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About
I intend to nature a close professional relationship with a company so as to understand their business needs and objectives. I also intend to uphold integrity in everything I do. Above all, I want to approach work with enthusiasm, pride and without bias for action, and engage in a mutually beneficial relationship with a reputable organization.
I have good communication skills – able to read, write, listen and speak across a variety of situations. I give my full co-operation to my managers and subordinates and get along well with others. I am able to motivate others and work well with my peers.
I am trustworthy and transparent in everything I do.
Experience
Learning Partner at African Bank (2014-01 – Present)
- Assessment and Evaluation of learners
- Ensure learning takes place in the classroom
- Evaluation of behaviors
- Administrative duties (report writing)
- Conduct lessons
- Refresher training for existing staff
- Training of new recruits within the department
- Business related trainings
Attorney Liaisons Consultant at African Bank (2013-01 – 2014-12)
- Handle and resolve all queries from 3rd parties with regards to the whole Debt Administration Process
- Instruct Opposing Attorneys for favorable outcome
- Ensure all feedback on negotiated and opposed matters are captured on a system Exactus
- Outstanding documentation and/or instructions (Opposing Attorneys and Administrators)
- Identify and recommend qualifying matters for formal litigation in terms of Section 74Q
- Drafting of instructions to Attorneys with regards to Section 74Q Application
Collections Consultant at African Bank (2012-01 – 2013-12)
- Collect on accounts that are in default in cost effective manner
- Update information on Exactus system
- Achieve set collections target
- Negotiate payment arrangements with client
- Capture notes on system regarding important information
Documentation Clerk and Facilitation at F Phiri & Associates (2011-01 – 2011-12)
12 Months Contract
- Marketing
- Facilitation
- Fax, copy and email necessary documentation to respective persons
- Filling, typing, internet and telephone duties
- Administrative Duties
Data Capturer (Danville Clinic) at Department Of Health (2010-01 – 2011-12)
12 Months Contract
- Encouraging people to get tested and know their status
- Compile monthly HCT data statistics
- Compile weekly stats to submit as a report to the head office
- Administrative Duties
- Fax, copy and email necessary documentation to respective persons
- Filling, typing, internet and telephone duties
Groundbreaker (Team Leader) at Love Life (2007-01 – 2007-12)
12 Months Contract
- Encouraging people to get tested and know their status
- Compile monthly HCT data statistics
- Compile weekly stats to submit as a report to the head office
- Administrative Duties
- Fax, copy and email necessary documentation to respective persons
- Filling, typing, internet and telephone duties
Education
Grade 12 in Matric – Lotus Gardens Secondary School (2004-01 – 2008-12)
Bachelor of Business Administration in Business Administration – MANCOSA - Management College of Southern Africa (2017-01 – 2019-12)
