Karabo Mphela
RPG Developer
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About
RPG Developer experienced in AS400 support, RPG programming, and legacy modernization at Telesure Investment Holdings (TIH). Skilled in program development, testing, and optimization to enhance operations. Holds a Diploma in Network Systems and A+, N+, MCSA certifications, with a passion for learning and delivering high-quality software.
Experience
Junior RPG Developer - Telesure Investment Holdings (TIH)
(2023-07)
- Provide AS400 system support, ensuring stability and performance of core insurance applications.
- Modernize legacy RPG programs to free-format code, improving efficiency and maintainability.
- Develop and enhance features to optimize workflows and meet business needs.
- Collaborate with teams to troubleshoot, debug, and optimize processes.
- Perform SQL queries, testing, and UAT support; maintain technical documentation.
- Use RDi for coding, debugging, and version control; participate in agile ceremonies.
Learner RPG Developer - Telesure Investment Holdings (TIH)
(2022-07 - 2023-06)
- Assisted with AS400 system maintenance and small RPG program development.
- Gained hands-on experience with RPG IV, SQL, and RDi; supported enhancements and testing.
- Managed incidents and documentation via SysAid; conducted functional testing.
- Collaborated across departments to resolve technical issues and support operations.
- Developed understanding of insurance systems and strengthened technical and problem-solving skills.
IT Field Staff / Presiding Officer - Election Solutions for Africa
(2021-05 - 2021-06)
- Set up computers and printers for data capturing and managed technical operations.
- Provided on-site support, troubleshooting, and ensured system functionality during election.
Runner - Boston City Campus and Business College
(2017-01 - 2017-03)
- Assisted with administrative tasks, student registration, stock taking, and filing.
- Provided basic IT and clerical support to academic staff and students.
Education
Diploma - Network Systems - Boston City Campus and Business College (2020)
Higher Certificate - Information Technology - Boston City Campus and Business College (2017)
National Senior Certificate - Matric - St Lewis Bertrands High School (2014)
