Karabo Sephoto

Experienced Warehouse Operations Supervisor and Operations Administrator with extensive experience in the FMCG, E-commerce, Logistics and Supply Chain industry, supporting high-volume warehouse operations for major clients including Ceva Logistics, Takealot and TFG. Proven track record in leading large operational teams, warehouse performance management, inventory control, IR functions, OHS compliance, risk management and operational planning within fast-paced distribution centre environments. Skilled in warehouse operations, people management, inventory accuracy, recruitment, employee relations, training and development, client engagement, compliance management and operational reporting.

Strong understanding of FMCG distribution processes, SLA management, warehouse KPIs, stock control and workforce coordination.

Site Supervisor & Operations Administrator at Workforce Staffing (2024-02 – Present)

Supporting large-scale warehouse and FMCG operations for clients including Ceva Logistics, Takealot and TFG, ensuring operational efficiency, workforce productivity and compliance within high-volume distribution environments.

• Managing and supervising over 1000 employees within warehouse operations
• Ensuring efficient warehouse shift execution to meet operational and customer demand
• Monitoring productivity, UPH performance and SLA adherence
• Managing IR functions and disciplinary processes
• Conducting client site visits and stakeholder engagement
• Ensuring inventory accuracy through stock controls and reconciliation processes
• Coordinating workforce scheduling and operational planning
• Managing PPE issuing and compliance
• Handling Injury on Duty (IOD) processes and documentation
• Drafting UI19 and scheduling forms for claims
• Capturing and processing timesheets and supporting payroll documentation
• Maintaining Contractor Zone records and employee files
• Assisting with recruitment, onboarding and employee category changes
• Managing warehouse administration and operational reporting
• Ensuring adherence to OHS regulations, company policies and operational procedures
• Maintaining accurate Contractor Zone records
• Capturing employee updates, terminations and supporting documentation
• Processing invoices and payroll submissions
• Managing stationery, groceries and PPE stock
• Preparing reports, correspondence and meeting minutes
• Supporting branch recruitment processes
• Ensuring effective communication with internal and external stakeholders

Fire Fighter Representative at Workforce Staffing (2025-07 – Present)

• Conducting workplace fire hazard inspections
• Ensuring fire safety equipment compliance and maintenance
• Coordinating fire drills and evacuation procedures
• Developing and updating fire safety plans
• Training employees on fire safety awareness and emergency response
• Liaising with emergency services during incidents
• Maintaining fire safety records and reports
• Providing basic first aid during emergencies
• Ensuring compliance with fire safety regulations and standards

Outbound Team Leader at Workforce Staffing (Takealot) (2022-05 – 2023-12)

Managed outbound warehouse operations within a fast-paced e-commerce and FMCG distribution environment.

• Managing daily outbound warehouse operations
• Ensuring same-day shipment prioritisation and SLA compliance
• Monitoring picker and packer productivity and UPH targets
• Supervising DC Assistants and operational workflows
• Ensuring housekeeping standards and 5S compliance
• Managing operational escalations and issue resolution
• Monitoring operational accuracy and stock handling processes
• Supporting OHS compliance and operational training initiatives
• Coordinating operational projects within required timelines

Inventory Clerk at Workforce Staffing (Takealot) (2021-08 – 2022-05)

• Conducting cycle counts and stock accuracy checks
• Investigating stock write-offs and adjustment discrepancies
• Managing damages and expired stock processing
• Processing amnesty and damage bins
• Ensuring adherence to SOPs and warehouse compliance procedures
• Supporting inventory integrity and disciplined stock control processes

Junior Project Manager at Magobatlou Holdings (2020-09 – 2021-05)

• Developing project schedules and operational plans
• Monitoring project execution and construction activities
• Conducting project reviews and compliance checks
• Coordinating supplier and stakeholder engagement
• Managing team conflicts and operational support
• Identifying project risks and mitigation strategies
• Maintaining communication with clients and stakeholders
• Using project management tools including Gantt Charts, WBS and Critical Path Method

Risk Management (Banking and Finance) – Training Force

Certificate in Occupational Health and Safety – Workforce Group

Certificate in Code of Good Practice: Prevention and Elimination of Harassment in the Workplace – Workforce Group

Certificate in POPI Act (Act No. 4 of 2013) – Workforce Group

Certificate in Procurement and Supply Chain Management – Academy of York

Certificate in Apply Fire-Fighting Techniques – KBC Gauteng

Bachelor in Development Planning and Management – University of Limpopo

Certificate in Computer Literacy – University of Limpopo

Grade 12 – Ndhambi High School