Kaylin Naidoo

Diploma-qualified IT professional (Applications Development), in a professional software development role since May 2025, with day-to-day involvement in testing web applications, reproducing and investigating reported issues, debugging production systems and validating data accuracy. Trained in business analysis, so used to working systematically from documented requirements and recording findings clearly. Detail-focused and methodical, now looking to move into full-time product and compliance testing.

Developer & Google Sheets Specialist at Love Justice International (2025-05 – Present)

Joined as Google Sheets Specialist and moved into a combined development and systems role after approximately six months.

• Investigate, reproduce and resolve issues reported by users on business-critical systems in daily production use, reporting outcomes back to whoever raised them.
• Troubleshoot production issues on systems the organisation depends on daily, working from reported symptoms through to the underlying cause.
• Improve the accuracy and reliability of reporting and data management so teams work from dependable data.
• Work with stakeholders to document how their processes actually run, then deliver functionality against those documented requirements.
• Automate manual, repetitive processes and integrate data flows between platforms, cutting rework and duplicate data entry.
• Develop web application functionality and REST API integrations using Python, Django, React and TypeScript.
• Carried out testing with end users over successive iterations of the application, feeding findings back into the build.
• Ran requirements gathering and process analysis with operational stakeholders, documenting how the existing processes worked as the baseline for the replacement system.
• Worked through data migration considerations for moving live data off spreadsheets without disrupting ongoing work.
• Contributed to solution design and developed application functionality, prioritising usability for daily operational users.

On-Site IT Technician at POS Systems & Hardware (2024 – 2024)

• Verified that systems were fully operational after every software update and hardware upgrade before handing them back to users.
• Applied software updates and configuration changes to point-of-sale systems on site.
• Provided hands-on technical support at client sites, diagnosing and resolving hardware and software issues with staff.

Diploma in Information Technology (Major: Applications Development) – Durban University of Technology (2021 – 2023)

Advanced Diploma in Business Analysis – Mancosa (2024 – 2025)