Keabetswe Moteane

Results-driven Sales Agent with experience in call centre sales, lead generation, customer service, and brand promotion. Skilled in cold calling, upselling, customer retention, and building strong client relationships. Proven ability to meet sales targets, deliver excellent customer experiences, and work effectively in fast-paced, target-driven environments.

Call Centre Sales Agent - italk Financial Services - Randburg

(2025-01 - 2026-02)

• Conducted outbound sales calls to potential customers
• Promoted MTN products and services to increase sales
• Upsold products based on customer needs
• Built and maintained strong customer relationships
• Delivered persuasive sales presentations and achieved sales targets

Lead Generation Agent - Icon AF - Randburg

(2024-02 - 2024-12)

• Generated quality sales leads through cold calling
• Built rapport with prospective clients to create interest
• Promoted products and services to potential customers
• Assisted in upselling opportunities and client engagement
• Maintained accurate customer information and lead records

Promoter / Brand Ambassador - Smollan - Johannesburg, Gauteng

(2022-08 - 2023-12)

• Promoted Samsung devices and increased brand awareness
• Assisted customers with product information and demonstrations
• Delivered excellent customer service in retail environments
• Encouraged product sales through effective communication and upselling

Higher Certificate - Life and Environmental Sciences - UNISA (2024)

Matric - Grade 12 - Mosupatsela Senior Secondary School (2017)