Keamohetswe Mongwe

Personable and dependable support professional who genuinely enjoys helping people and solving problems. Over six years of hands-on experience communicating with diverse groups, coordinating events, and mentoring others under pressure. Backed by a Diploma in Information Technology, bringing real technical fluency — troubleshooting, databases, and web tools — to customer-facing work.

Comfortable working remotely, quick to learn new systems, and committed to making every customer interaction a positive one.

Media & Events Assistant (Volunteer) - Siloam & Word and Life Ministry

(2018)

• Communicated with diverse groups of visitors and attendees, strengthening interpersonal and customer-facing skills
• Served as usher lead, coordinating logistics for weekly events with 100+ attendees — staying organised and composed under pressure
• Managed audio-visual equipment and media production, troubleshooting technical issues live during events
• Mentored and coached junior volunteers as an apprentice leader, building patience and the ability to guide others

Diploma - Information Technology (DIT) - Richfield College, Johannesburg (2024 - 2026)

National Senior Certificate (Matric) - Sunward Park High School, Johannesburg (2018 - 2022)