Kefilwe Selai

Motivated Grade 12 graduate with experience in Data Capture, Customer Service, Sales and Food Handling. I've worked in different roles to build strong skills accuracy, customer care and teamwork. I am now looking for stable position where I can grow and use what I have learned.

CSTM (Customer Service Team Member) - KFC Randburg

(2014-01 - 2016-07)

• Serve customers quickly + accurately at counter and drive-thru
• Prepare food to KFC recipes quality standards
• Handle cash + card payments and work in a clean area
• Work with team during busy periods to hit service times.

Data Capture Clerk - The Courier Guy Pty ( Ltd)

(2018-02 - 2018-09)

• Capture and verify shipment + customer data into the system
• Process waybill, tracking info and delivery updates daily
• Check for errors/discrepancies and correct records to avoid delays
• Support dispatch team by keeping database updated for tracking.

Sales Assistant - Truworths Monte Casino

(2004-02 - 2006-07)

• Greet customers + help them find clothes, sizes and styling options
• Process sales POS, handle cash/card payments and do refunds/exchanges
• Keep shop floor tidy, restock shelves and do merchandising
• Meet daily sales targets + promotes store cards and promotions.

Outbound Sales Consultant - Blue Mercury

(2006-03 - 2008-12)

• Make outbound calls to customers to promote products/services
• Meet daily call + sales targets, log interactions in CRM
• Handle customer objections and close sales professionally
• Update customer records and follow up on leads.

Food Handler - Tirisano-Mmogo Primary School

(2023-04 - 2025-03)

• Prepare and cook meals for learners following school menu + portion sizes
• Keep kitchen, utensils and serving areas clean and hygienic
• Serve meals safely to learners during break times
• Store food correctly + check stock and expiry dates daily.

Grade 12 - Bethel High School (2003-12)