Keoagile Moloko

Experienced Human Resources and Logistics professional with a strong background in HR operations, industrial relations, recruitment, employee relations, and fleet coordination. Started as a Human Resources Graduate at Tau Lekoa Gold Mine, supporting IR/HR reporting, grievance procedures, labour relations, and policy implementation. Progressed into a Human Resources Officer role where responsibilities included managing employee relations, handling CCMA matters, coordinating recruitment and onboarding, conducting training and supporting workforce development initiatives.

Further expanded experience in the logistics industry as a Fleet Coordinator at Iconic Logistics, managing daily fleet operations, vehicle compliance, driver performance, route planning and transport documentation while ensuring operational efficiency and safety compliance. Currently serving as a Human Resources Manager at Iconic Logistics, leading recruitment, workforce planning, performance management, labour law compliance, employee engagement, disciplinary processes, payroll coordination, and HR strategy alignment within fast paced logistics and supply chain operations. Recognized for strong leadership, problem solving, and the ability to build productive workplace environments.

HUMAN RESOURCES GRADUATE at Tau Lekoa gold mine (2012-05 – 2014-09)

• Conducting the mines IR/HR reports for the human resources manager.
• Assisting the IR officer with CCMA cases and grievance procedures.
• Minutes taking as an observer in all negotiations with the mines union.
• Assisted in implementing policies, procedures, labour standards on new and existing employee.

HUMAN RESOURCES OFFICER at Tau Lekoa gold mine (2014-09 – 2019-12)

• Collaborated on substantial collective bargaining agreements with labour representatives.
• Delivered detailed monthly IR/HR reports to the department head, ensuring transparency and accuracy.
• Established and upheld employee relations policies and practices to foster a positive workplace environment.
• Educated employees on disciplinary code and procedures, enhancing adherence and promoting fairness.
• Oversaw and resolved all industrial relations matters effectively at the mining site.
• Facilitated effective onboarding processes for new hires, enhancing employee engagement and retention.
• Coordinated training sessions that improved staff performance and knowledge across various departments.
• Implemented structured feedback mechanisms to assess employee satisfaction, leading to actionable improvements.
• Resolved employee grievances promptly and fairly, fostering a culture of trust and open communication.
• Analyzed workforce data to identify trends and inform strategic HR initiatives, driving organizational growth.
• Developing and implementing recruitment strategies aligned with business goals.
• Negotiating job offers and manage candidate experience.

FLEET COORDINATOR at Iconic Logistics (Pty) Ltd (2020-01 – 2023-05)

• Coordinate daily fleet operations, vehicle scheduling, and route planning to ensure timely deliveries and efficient fleet utilization.
• Monitor GPS tracking systems, driver performance, fuel consumption, and operational efficiency while resolving transport related issues promptly.
• Ensure fleet compliance by managing vehicle maintenance, licensing, insurance, roadworthiness, and safety standards.
• Maintain accurate fleet records, trip logs, incident reports, and operational documentation while preparing performance reports.
• Liaise with drivers, warehouse teams, dispatch staff, suppliers, and clients to support smooth logistics and transport operations.
• Support cost control initiatives, operational improvements, and compliance with company transport policies and regulations.

HUMAN RESOURCES MANAGER at Iconic Logistics (Pty) Ltd (2023-06 – Present)

• Lead end to end recruitment for warehouse staff, drivers, dispatchers, and corporate roles.
• Develop workforce planning strategies aligned with logistics demand cycles.
• Partner with operations teams to forecast staffing needs during peak shipping periods.
• Optimize hiring pipelines to reduce and improve retention quality.
• Manage employee relations issues across warehouse, transport, and office environments.
• Resolved workplace conflicts fairly and in compliance with labor legislation.
• Promoted a positive and productive workplace culture in high-pressure logistics settings.
• Conduct regular employee engagement surveys and implement improvement initiatives.
• Implement performance appraisal systems for operational and administrative staff.
• Track KPIs for drivers, warehouse teams, and supervisors.
• Support managers in conducting performance reviews and corrective actions.
• Design onboarding programs for logistics, safety, and compliance training.
• Identify skills gaps and implement upskilling programs.
• Ensure continuous development aligned with operational standards.
• Ensure compliance with South African labour laws and industry regulations.
• Maintain accurate HR records, contracts, and disciplinary documentation.
• Handle CCMA cases, grievances, and disciplinary hearings when required.
• Enforce company policies related to safety, attendance, and conduct.
• Supervise payroll processing in coordination with finance teams.
• Manage employee benefits, leave administration, and HR systems.
• Collaborate with safety officers to enforce warehouse and transport safety standards.
• Align HR strategies with logistics and supply chain business goals.
• Support operational leadership with HR analytics and workforce reporting.

Matric certificate – Northcliff High (2008-12)

National Diploma in human resource management – Tshwane University of technology (2012)

Short course in Transportation and distribution – SAPICS (2020-01 – 2020-12)

Post Graduate Diploma in Human resources Management – UNISA (2026-02)