Keorapetse

Experienced Sales Consultant with over a decade of expertise in the retail jewellery industry, specializing in fine jewellery, real gold, and diamonds. Proven ability to deliver exceptional customer service, guide clients through high-value purchases, and ensure accurate documentation, including valuation certificates. Strong administrative skills, excellent communication, and a keen eye for detail, with a track record of maintaining customer satisfaction and achieving sales targets.

Adept at working in fast-paced environments, managing stock, and handling administrative tasks related to sales. Highly organized, team-oriented, and committed to providing a luxury shopping experience.

Sales Consultant at Jewellery Club (2021-05 – Present)

• Selling fine jewellery, including real gold and diamonds
• Providing customers with valuation certificates for their purchases
• Delivering excellent customer service and sales expertise
• Managing stock and ensuring proper handling of high-value items
• Assisting with client inquiries and offering guidance on jewellery selections

Sales Consultant at Jade Jewelers (2016-01 – 2016-10)

• Assisting customers with selecting and purchasing fine jewellery, offering expert advice on product features, quality, and value.
• Providing personalized customer service to ensure a positive shopping experience and build long-term client relationships.
• Handling sales transactions, including cash and card payments, and processing jewellery orders or special requests.
• Managing inventory by conducting stock checks, restocking displays, and handling interbranch transfers.
• Ensuring proper presentation and merchandising of jewellery items to attract customers and maximize sales.

Sales Consultant at Cellini (2010-07 – 2015-03)

• Customer service
• Administration
• Interbranch transfers

Call Centre Agent at Legal and Tax (2009-06 – 2010-05)

• Handling customer disputes
• Client liaison

Sales Assistant at JO BORKETT (2001-04 – 2009-05)

• Customer service
• Client liaison
• Data capturing

– Tshwane South College (2010)

National Senior Certificate – Moroesele High School (1998)