Keren Van wyk

Results-driven Human Capital and People Operations professional with a BCom Honours in Industrial Psychology and experience in HR operations, behavioural economics, people analytics, organisational development, and business operations. Skilled in partnering with stakeholders to solve people-related challenges through data-driven insights and practical HR solutions. Experienced in recruitment, employee relations, payroll, compliance, learning and development, and organisational research.

Recognised with the Beyond Excellence Award at Standard Bank for developing strategic business solutions.

HR Officer at The SteelXperts (2024-01 – Present)

• Manage end-to-end recruitment, onboarding, and offboarding processes.
• Process monthly payroll using Sage 300, including leave, overtime, and salary administration.
• Load supplier and salary payments onto the banking platform.
• Ensure compliance with COIDA, PAYE (EMP201), UIF, IRP5, VAT, and BBBEE requirements.
• Coordinate training initiatives with Services SETA and merSETA and support organisational compliance.
• Maintain accurate HR records and manage employee relations and performance processes.
• Coordinate occupational medical examinations with the Health and Safety Officer.
• Prepare annual budgets, manage lease agreements, and support company rebranding initiatives.
• Provide executive support to the CEO, including meeting coordination, minute-taking, and stakeholder engagement.

Behavioral Economics Intern at Standard Bank (2022-04 – 2023-03)

• Conducted qualitative and quantitative research to understand customer and employee behaviour.
• Analysed business data to identify trends, patterns, and strategic opportunities.
• Developed strategic business cases and evidence-based recommendations to support decision-making.
• Performed comparative, cohort, predictive, and descriptive data analysis.
• Designed behavioural interventions to improve employee performance and customer engagement.
• Developed communication strategies using behavioural science principles.
• Created reports, dashboards, presentations, and analytical insights for stakeholders.
• Measured and evaluated intervention effectiveness through data analysis.
• Collaborated with cross-functional stakeholders to deliver business improvement initiatives.
• Translated behavioural and analytical insights into practical business solutions.

HR Intern at BA Personnel (2019-01 – 2020-12)

• Supported end-to-end recruitment activities, including advertising vacancies, sourcing candidates, screening CVs, and scheduling interviews.
• Maintained employee records and HR databases with a high level of accuracy.
• Processed HR documentation relating to recruitment, training, employee relations, and performance management.
• Responded to HR enquiries and coordinated employment reference checks.
• Assisted HR executives with day-to-day HR operations.
• Prepared candidate submissions and maintained recruitment records.
• Ensured accurate electronic filing and database management

Bachelor of Commerce Honours in Industrial Psychology – University of Johannesburg (2017-12)

Bachelor of Commerce in Industrial Psychology – University of Johannesburg (2016-06)