Warranty & Costing Administrator - Motus Daimler Trucks Airport - Boksburg 1620
(2024-06)
Contract Based
- Process all warranty and maintenance claims as per policy and procedures within Mercedes-Benz OEM.
- Responsible for estimates and costing of all warranty, maintenance retail and account job cards.
- Prepare claims for submissions ensure claims are adhered to policies and procedures.
- General administration duties.
- Checking and audit proof reading job cards.
- Technicians write up and relevant information required and corresponding with repairs carried out.
- Checking that vehicles are within warranty parameters.
- All warranty related duties and costing duties are adhered to within the Daimler organization.
- Checking warranty and maintenances payment, denied and rejected claims and actioning them.
- Reconciliation of all warranty and maintenance payments.
- Preparing paperwork and parts to be sent back to factory.
- Splitting of Invoices, carrying out credits and resubmission of all claims
- Allocate payments.
Warranty & Costing Administrator - Garden City Commercial (NMI) - Pietermaritzburg
(2023-01 - 2024-05)
Opportunity to relocate
- Similar role held at Garden City Commercial along with duties, responsibilities, etc
- Handling of all warranty related duties and procedures adhered too.
- Loading of all warranty claims.
- Costing of all warranty job cards.
- Ordering of warranty parts.
- Loading global concerns.
- Following all TSbs Gbs and Ssm.
- Warranty age analysis process.
- Warranty reports carried out.
- Provide detailed information about vehicles regards to warranty and policy coverages.
- Supply materials and/or workmanship to justify the repair of a vehicle.
- Record all test results and observations made during a repair.
- Provide support findings and records, ensure all repairs comply with the technical certification requirements as per warranty.
- Implement adequate controls to ensure the integrity of documents and repairs is maintained.
- Achieve and maintain OEM standards.
- Return parts to OEM.
- Prepare claims for submission to OEM.
- Manage risk of rejection and late claims.
- Ensure all claims adhere to policies and procedures for audit purposes.
- Maintain warranty claims store.
- Auditing of all warranty job card.
- Follow ups regarding payments.
- Reconciliation of all related warranty claim payments.
Warranty Analyst Specialist - MXSI Ford Int (CMH & NMI) - Durban & Pinetown
(2018 - 2022)
Permanent position offered at NMI
- Handling of all warranty related duties and procedures adhered too.
- Loading of all warranty claims.
- Costing of all warranty job cards.
- Ordering of warranty parts.
- Loading global concerns.
- Following all TSbs Gbs and Ssm.
- Warranty age analysis process.
- Warranty reports carried out.
- Provide detailed information about vehicles regards to warranty and policy coverages.
- Supply materials and/or workmanship to justify the repair of a vehicle.
- Record all test results and observations made during a repair.
- Provide support findings and records, ensure all repairs comply with the technical certification requirements as per warranty.
- Implement adequate controls to ensure the integrity of documents and repairs is maintained.
- Achieve and maintain OEM standards.
- Return parts to OEM.
- Prepare claims for submission to OEM.
- Manage risk of rejection and late claims.
- Ensure all claims adhere to policies and procedures for audit purposes.
- Maintain warranty claims store.
- Auditing of all warranty job card.
- Follow ups regarding payments.
- Reconciliation of all related warranty claim payments.
- Similar role held at CMH & NMI Ford along with duties, responsibilities, etc
Warranty Administrator - Halfway Ford Waterfall - Hillcrest
(2016 - 2018)
MSXI Int absorbed department
- Similar role held at CMH & NMI Ford along with duties, responsibilities, etc
Certified Service Advisor/Warranty Clerk - Kia, Daihatsu, Mahindra & Faw Motors - Pietermaritzburg
(2013 - 2015)
Greater opportunities offered
- Similar role held as above along with duties, responsibilities, etc
Receptionist, Bookings/Service Advisor - ACS Autoworxs Bosch car service - Pietermaritzburg
(2006 - 2013)
Greater opportunities offered
- Switchboard Duties
- Taking all messages
- Front desk duties
- Booking in of vehicles
- Verification of all vehicle's booked in
- Preparation of all estimates
- Fleet administrator
- Provide work schedules
- All reception and admin related duties
- Petty cash
- All customer queries and concerns
- Expedite all insurance and vehicles for COF and COR for fleet customers
- Calling for all authorization for service and repairs for work to be carried out.
