Khayalethu Arnold

Dynamic and adaptable professional with a Bachelor of Social Sciences (Politics & Sociology) from the University of Cape Town and a TEFL certification. Experienced in education, administration, coordination, and data management, having worked as a Lead Teacher, Data Capture & Coordinator, and Intake Coordinator. A strong leader with excellent communication, research, stakeholder engagement, and project coordination skills.

Passionate about education, organizational efficiency, and community development, seeking opportunities in teaching, administration, or marketing coordination to leverage expertise in planning, facilitation, and data-driven decision-making.

Data Capture And Coordinator - University of Cape Town - Cape Town, South Africa

(2018-01 - 2020-12)

As a Data Capture & Coordinator at the University of Cape Town (UCT), I was responsible for managing data collection, validation, and reporting for institutional projects. My role involved ensuring accuracy in data entry, maintaining confidentiality, and analyzing datasets to support decision-making processes. I collaborated with various university departments to streamline administrative workflows, enhance data integrity, and contribute to research initiatives.

This experience strengthened my skills in data management, attention to detail, and stakeholder communication.

Lead Teacher Grade 5-7 - Mandalay Primary School - Cape Town, South Africa

(2021-01 - 2024-12)

As a Lead Teacher for Grades 5-7 at Mandalay Primary School, I was responsible for curriculum planning, lesson delivery, and student performance assessment. I created engaging and interactive lesson plans, incorporating digital tools and innovative teaching strategies to enhance learning. Beyond the classroom, I mentored junior teachers, facilitated parent-teacher communication, and played a key role in student development.

My experience in this role strengthened my leadership, classroom management, and curriculum development skills, preparing me for roles in education, administration, and training.

Intake Coordinator - Highmark Health-EXL - Cape Town, South Africa

(2024-01 - 2025-12)

As an Intake Coordinator at Highmark Health / EXL, I was responsible for managing patient intake processes, ensuring smooth onboarding, and maintaining accurate records. I coordinated communication between patients, healthcare providers, and administrative teams to facilitate seamless service delivery. My role involved scheduling appointments, verifying insurance details, handling confidential patient information, and resolving inquiries efficiently.

This experience strengthened my organizational skills, attention to detail, and ability to engage professionally with diverse stakeholders in a fast-paced environment.

Bachelor of Social Sciences - Politics and Sociology - University of Cape Town (2017-01 - 2020-12)

TEFL (Teaching English As Foreign Language) - English Language Teaching - TEFL Institute-Teacher Records (2024-01 - 2024-12)