Call Centre Agent - Debt Collection at Vertex Solutions (Present)
- Managed policy reinstatements for existing clients, ensuring accuracy and compliance with company standards
- Handled policy corrections and reinstatements for established client accounts to ensure continuity and compliance
Telesales Agent at Clientele Life (2021-01 – 2022-12)
- Managed policy reinstatements for existing clients, ensuring accuracy and compliance with company standards
- Handled policy corrections and reinstatements for established client accounts to ensure continuity and compliance
Inventory Clerk at Altron Warehouse (2022-03 – 2022-09)
Contract Position
- Receiving and Inspecting Stock: Unload deliveries, check for damage or discrepancies, and report issues for record-keeping and reimbursement
- Tracking Inventory Levels: Monitor stock quantities through physical counts and update inventory systems to ensure accuracy
- Data Entry & Record Management: Maintain detailed records of inventory transactions in databases or ERP systems
- Stock Organization: Shelve, label, and rotate stock to maintain order and prevent spoilage or obsolescence
Call Centre Agent - Debt Collection at Vericred Collections (2015-01 – 2016-12)
- Managed outbound calls to debtors regarding overdue medical accounts, ensuring effective communication and resolution
- Maintained and updated client information in company systems with precision and attention to detail
