Kidibone Mokou
Results-driven Administrative and Customer Service Professional
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About
Results-driven Administrative and Customer Service Professional with experience in office administration, sales, client relationship management, data collection, and property services. Skilled in administrative support, data capturing, record management, customer service, and Microsoft Office. Strong communicator with excellent organisational skills, the ability to work independently or in a team, and a proven commitment to accuracy and meeting deadlines. Available immediately.
Experience
Estate Agent - Harty Homes
- Assisted clients with buying, selling, and renting properties.
- Conducted property viewings and negotiated sales and rental agreements.
- Marketed property listings through various channels.
- Maintained accurate client records and documentation.
- Provided professional customer service throughout the property transaction process.
Administrative Clerk - Morula Consulting
- Managed office administration and filing systems.
- Captured and maintained accurate records.
- Prepared correspondence and administrative documents.
- Supported daily office operations.
- Ensured confidential handling of company information.
Sales Consultant - Metropolitan Group Schemes
- Sold insurance and financial products.
- Assisted clients with policy applications and renewals.
- Provided after-sales customer support.
- Maintained accurate customer records.
- Built and maintained long-term client relationships.
Sales Agent - Standard Bank
- Promoted banking products and services.
- Assisted customers with applications.
- Achieved sales and performance targets.
- Identified customer needs and recommended suitable products.
- Maintained positive customer relationships.
Field Enumerator - Statistics South Africa (Stats SA)
- Conducted household interviews.
- Collected and captured survey data accurately.
- Verified completed questionnaires.
- Maintained confidentiality and data integrity.
- Submitted reports within project deadlines.
Independent Contractor - Uber
- Provided safe and reliable transportation services.
- Managed daily schedules and customer bookings.
- Delivered excellent customer service.
- Processed customer payments efficiently.
- Maintained a professional standard of service.
Education
Diploma - Computer Literacy - Avuxeni Computer Academy (2010)
National Senior Certificate - Grade 12 - Maisha High School (2006)
