Korielette Closet

Healthcare administrative professional with 3+ years of clinical front-desk experience, supporting patient flow, medical records, billing, ICD-10 coding and medical aid submissions in a medical centre setting. Proven ability to create positive first impressions, efficiently handle communications and maintain organized office records. Committed to fostering a professional and friendly atmosphere for all visitors and callers.

Medical Receptionist at DR BENJAMIN MBHIKO MEDICAL CENTRE (M.B ch.B (WITS) PR No:1023683) (2022-01 – 2024-11)

• Managed a high-volume front desk, greeting and assisting an average of 35 patients daily, ensuring a positive first impression
• Coordinated patient appointments and maintained meticulous medical files, achieving 100% accuracy in record readiness for consultation
• Coordinated email and phone correspondence between medical staff and patients to support timely communication
• Processed medical billings, ICD-10 coding, and real-time medical aid submissions to support practice revenue
• Administered patient data in Goodx/CGM while maintaining POPIA compliance and record integrity

National Senior Certificate (Matric/Grade 12) (2012)

PC Engineering in Information Technology in Information Technology – JEPPE TECHNICAL COLLEGE COMMERCE & COMPUTER STUDIES (2014-01 – 2016-08)

Microsoft Certified Solution Expert Cloud Platform and Infrastructure (MCSE) in Cloud Platform and Infrastructure – IALE SCHOOL OF ADVANCED LEARNING & EDUCATION (PTY) (2017-06)

An Online Cosmetics chemists in Cosmetic Chemistry – ONLINE ELEMENT 44, INC. 2020 DIRECTOR BY PERRY ROMANOWSKI (2022-02 – 2024-10)