Team Leader - Outworx
(2025-08)
Managing operations and admin
- Leading and motivating the team
- Managing performance
- Solving problems
- Caring for the health, safety and welfare of people
Outbound Sales Service - Amfali Outsourcing
(2024-06 - 2024-11)
- Utilising effective strategies and persuasive techniques to generate leads, nurture prospects, and drive sales conversions
- Take care of the whole customer acquisition process from the lead generation to generating end-to-end sales
Inbound Call Centre Agent - Ignition
(2023-04 - 2023-12)
Inbound Call centre USA Campaign
- Sales: New lines, upgrades Accounts queries and broadband
- Discuss terms of contracts & service clearly and thoroughly with customer to clarify all costs of ownership to close sales negotiations effectively and professionally
Supervisor to Tally Clerks - eThekwini Maritime
(2021-04 - 2022-07)
- Supervisor to Tally clerks
- Loading and discharge of vessels
- Loading and discharging of road transportation
Supervisor to Tally Clerks - A & M Logistics
(2019-01 - 2021-12)
- Supervisor to Tally clerks
- Loading and discharge of vessels
- Loading and discharging of road transportation
Inbound Call Centre Agent - Ignition
(2018-06 - 2018-11)
Inbound Call centre USA Campaign
- Sales: New lines, upgrades Accounts queries and broadband
- Discuss terms of contracts & service clearly and thoroughly with customer to clarify all costs of ownership to close sales negotiations effectively and professionally
Sales Agent - Cell C Head Office
(2016-11 - 2018-04)
- Sales: New lines upgrades and broadband
- Discuss terms of contracts & service clearly and thoroughly with customer to clarify all costs of ownership to close sales negotiations effectively and professionally
- XDS Approval
- Making sure customers receive handset and is activated
Call Centre Agent - EC3 Call Centre
(2016-01 - 2016-11)
- Cell C Retentions and upgrades
- Completes paperwork and maintain a sense of urgency and commitment in getting clients on board
- Submit all prospecting lists activities and any other sales information required by QA
- Making sure customer is satisfied and understand contract, devices and products
Salesman / Manager - Virgin Mobile / 8ta Telkom Mobile
(2012-01 - 2016-01)
- Sales and managing sales team
- Providing Cell Phone Contract, Customer Queries, Providing Customer Satisfaction
- Customer Queries, Providing Customer Satisfaction
- Fraud Prevention check XDS Authentication
- Stock Control
- Logging of Devices for repairs
- Supervise all daily processes
- Led and motivated the store team to increase and sales and ensure efficiency
Sales Manager - Britney's Auto and General
(2007-01 - 2012-01)
- Used Vehicles Sales and demonstrating Vehicles to customers
- Negotiating the terms and sale agreements and closing sales
- Managing Auto parts sales and buying and ordering of stock
- Dispatching and invoicing of goods
- Banking of daily profits and weekly Salaries
Salesman - Hirsch Appliances
(2000-01 - 2007-01)
- Salesman
- Extended warranty sales
- Customer Queries complaints exchanges and returns
Tally Clerk Supervisor - Allied Cargo
(1994-01 - 2000-01)
