Data Analyst in inbound service center
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In a professional capacity, I currently work as a Data Analyst in an inbound service center. In this position, my knowledge as relates to technical support, client care services and quality assurance has grown significantly. However, I would like to expand on these skills in a new role. I bring along with me the necessary skills and qualities that will allow me to not only grow, but also prove to be an asset to your team.
IT Service Desk Analyst - Merchants CX
(2023-11)
CX course Quality and training
Lead Warmer - MiWay
(2023-01 - 2023-11)
Team Leader - Market SA
(2022-09 - 2022-12)
Call Center Agent - Market SA
(2022-03 - 2022-09)
National Senior Certificate - Eldomaine High School (2021)
M.E.G.A
