Kuveshan Munsami

I am a detail-oriented logistics and operations professional with over seven years of experience in imports, shipping, dispatch, and warehouse management. My career has given me strong expertise in coordinating nationwide deliveries, liaising with customs agents and shipping companies, and ensuring compliance with import and export documentation requirements. I pride myself on my strong administrative and computer skills, analytical ability, and excellent communication.

I thrive in high-pressure environments where accuracy and time management are critical, and I am comfortable working independently or as part of a team. Over the years, I have successfully managed container tracking, port operations, and client service, supporting leading companies in logistics, manufacturing, and retail. I am committed, adaptable, and willing to go the extra mile when required.

With a valid driver's license, my own transport, and availability within two weeks, I am ready to contribute my skills and experience to a dynamic logistics, supply chain, or operations team in Johannesburg.

Imports and Logistics - SMH Shipping

(2022-01)

• Successfully tracked and monitored shipments nationwide, ensuring timely delivery and proactive communication with clients.
• Coordinated clearance processes with customs agents and major shipping lines (Evergreen, MSC, Cosco, Maersk), streamlining documentation flow and reducing delays.
• Oversaw container collection from ports and managed Navis updates/DRO submissions, improving operational accuracy.
• Monitored vessel schedules via TPT systems, enabling efficient planning and minimizing turnaround times.
• Arranged tracking systems for imported containers, enhancing visibility and accountability across the supply chain.
• Liaised with drivers to manage nationwide deliveries, ensuring compliance with schedules and customer requirements.
• Ensured empty containers were returned to the correct depots, maintaining compliance with policies.
• Prepared and verified import/export documentation, including SAD 500 forms, cargo dues, and release submissions, achieving 100% compliance with regulatory standards.
• Delivered accurate customer quotes and strengthened client relationships through responsive service and effective problem resolution.

Imports and Logistics - SMH Shipping

(2022-01)

Key Achievements

• Improved documentation accuracy and compliance, reducing clearance delays and enhancing client satisfaction.
• Strengthened nationwide delivery coordination, ensuring on-time performance and minimizing logistical disruptions.
• Enhanced operational efficiency by streamlining communication between customs, shipping lines, and transporters.

Operations Controller - Cosworth Carrier

(2020-01 - 2021-12)

• Managed and assigned deliveries to drivers, ensuring efficient scheduling and nationwide coverage.
• Oversaw port bookings via Navis and captured container information, PODs, and fuel slips with accuracy.
• Attended to client queries promptly, strengthening service reliability and customer satisfaction.
• Coordinated operational workflows to support smooth dispatch and minimize logistical delays.

Operations Controller - Cosworth Carrier

(2020-01 - 2021-12)

Key Achievements

• Optimized driver assignments and port bookings, improving turnaround times and reducing operational bottlenecks.
• Enhanced documentation accuracy (PODs, fuel slips, container records), supporting compliance and operational transparency.
• Built strong client relationships by resolving queries quickly and maintaining consistent communication.

General Assistant - Shave & Gibson (Dispatch)

(2019-01 - 2020-12)

• Accurately prepared and pulled customer orders for major FMCG clients, including Tiger Brands, Unilever, and Imana, ensuring all dispatches met client specifications.
• Organized and maintained warehouse operations, improving workflow efficiency and reducing order preparation time.
• Verified and cross-checked all outbound orders before dispatch, minimizing errors and ensuring customer satisfaction.
• Assisted in stock handling and warehouse setup, contributing to a well-structured and compliant dispatch environment.
• Supported dispatch team in coordinating deliveries and maintaining accurate records of outgoing goods.

General Assistant - Shave & Gibson (Dispatch)

(2019-01 - 2020-12)

Key Achievements

• Consistently ensured 100% accuracy of high-volume orders for leading clients, strengthening trust and repeat business.
• Improved warehouse organization, which enhanced operational efficiency and reduced turnaround times.
• Contributed to a reliable dispatch process that supported the company's reputation for service excellence.

Assistant Dispatch | Admin - Platinum Storm Trading

(2015-01 - 2017-12)

• Managed switchboard operations, ensuring efficient handling of calls and client communication.
• Received and processed collections and deliveries, coordinating dispatch activities to maintain smooth workflow.
• Assisted in dispatching goods, verifying documentation, and ensuring timely handovers to drivers and clients.
• Captured waybill data accurately, maintaining reliable records for tracking and compliance.
• Attended to client queries with professionalism, providing prompt resolutions and strengthening customer relationships.

Assistant Dispatch | Admin - Platinum Storm Trading

(2015-01 - 2017-12)

Key Achievements

• Improved dispatch accuracy and documentation control, reducing errors and enhancing operational efficiency.
• Strengthened client satisfaction by consistently resolving queries and maintaining clear communication.
• Contributed to streamlined administrative processes, supporting the company's reputation for reliability and service excellence.

Stockroom Controller - Mr Price

(2017-01 - 2019-12)

• Received and processed deliveries, ensuring accurate verification and timely integration into stock systems.
• Handled stock queries and resolved discrepancies, maintaining inventory accuracy and supporting store operations.
• Scanned and recorded stock boxes, ensuring compliance with company procedures and efficient tracking.
• Supported stockroom organization, contributing to a streamlined workflow and improved accessibility of goods.

Stockroom Controller - Mr Price

(2017-01 - 2019-12)

Key Achievements

• Consistently ensured 100% accuracy of high-volume orders for leading clients, strengthening trust and repeat business.
• Improved warehouse organization, which enhanced operational efficiency and reduced turnaround times.
• Contributed to a reliable dispatch process that supported the company's reputation for service excellence.

Grade 12 | Matric - Westcliff Secondary School (2011-01 - 2015-12)