Kwanele Ndlovu

Sales-driven, and detail-oriented Telesales Outbound Sales Agent, with 6 months experience managing over-indebted consumers. Committed to learning, and helping clients achieve financial rehabilitation.

Outbound sales agent - MaxLaw Credit Legal

(2022-05 - 2022-12)

• Provided client's with feedback on credit assesment, and converted sales to upsell.
• Maintained a 95% debi-check accuracy.
• Achieved and exceeded daily, weekly, and monthly sales KPIs.
• Educated clients with debt-review process, and restructuring plans.
• Complied with National Credit Regulations guidelines, and National Credit Act all times.
• Assisting consumers update personal details like emails.

National Senior Certificate (Matric) - Grade 12 - Amatshezulu High School (2014)