Kwenzakele Nyathi

Customer Service and sales Consultant with years of experience delivering exceptional customer experiences. Strong communication skills, active listening, and problem-solving abilities. Skilled in handling high call volumes, managing escalations, and collaborating with teams. Committed to exceeding customer expectations and contributing to company success.

Customer Service and Sales Consultant - EDGARS

(2023-05 - 2023-11)

• Capture orders
• Packing the floor
• Assisting customer on the floor
• Stock take
• Speaking with clients and potential customers to help them learn about the Sales Consultant's company, products and services
• Meeting with clients, explaining how the company's products or services function and providing training for the product or service

Sales Assistant - SPORTSCENE

(2022-11 - 2022-12)

• Greets customers upon entering the store
• Assists customers in locating specific products
• Answers inquiries
• Directs customers to the manager for decisions out of their hands
• Replenishes product inventory
• Cleans the store
• Assists cashiers
• Tracks and reports record of sales
• Seeks feedback to improve customer service

Waitress - Ezola Three Pub & grill

(2022-08 - 2022-11)

Quality Assurance Agent - ITALK FINANCIAL SERVICE

(2020-03 - 2022-08)

Grade 12 - LUSHABA HIGH SCHOOL (2019)