Labina Mokotedi
Room Attendant
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About
A reliable, energetic, and detail-oriented hospitality professional seeking a full-time position as a Room Attendant. Proven track record of maintaining strict hygiene, safety, and quality assurance protocols in high-traffic service environments. Exceptionally organized and physically fit, with deep multilingual capabilities (fluent in Sepedi, English, isiZulu, and Setswana) to deliver excellent guest relations and communication.
Ready to maintain flawless room standards and contribute to a premium guest experience.
Experience
Customer Service & Operations Specialist at Mellow Lifestyle (2024-02 – 2024-07)
- Maintained strict safety, hygiene, and quality assurance protocols across high-traffic service areas to ensure a pristine environment.
- Managed real-time customer and visitor requests efficiently, maintaining a calm, helpful, and welcoming presence.
- Demonstrated high reliability, punctuality, and adaptability in a fast-paced operational environment.
- Communicated smoothly across multiple languages to deliver an exceptional, premium user experience.
Education
National Senior Certificate (Matric) in Sepedi Home Language, English First Additional Language, Mathematics, Physical Sciences, Life Sciences, Agricultural Sciences – Mabake Secondary School (2023)
