Head of Product Design
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A visionary and strategic design leader with over 30 years of experience shaping world-class digital experiences and driving business growth through human-centred design. Proven ability to operate at a strategic level, acting as a key partner and deputy to senior executives. An expert in building and scaling high-performing design teams, establishing enterprise-wide design systems, and championing a culture of innovation.
Combines deep technical expertise with exceptional stakeholder management to translate complex business objectives into elegant, impactful, and commercially successful user experiences.
Aligning CX/UX strategy with executive-level business goals.
Chief Experience Officer and Stakeholder Partnership:
Advising and collaborating with C-suite and senior leadership.
Recruiting, developing, and leading multidisciplinary design teams.
Architecting and implementing scalable design libraries and standards.
Leading large-scale design initiatives in complex domains like banking and finance.
Certified SAFe Scrum Master, driving efficient and collaborative delivery.
Translating qualitative and quantitative data into an actionable design strategy.
13 years of experience as a Managing Director with full P&L responsibility.
Leading the Experience Design business unit at iqbusiness. Our team is dedicated to creating relevant and impactful experiences, combining business acumen, technology savvy, and creative talent to help our clients design products and services that are desirable, viable, and feasible. Our team is large enough to handle multiple large-scale experience innovation projects, combining Creative expertise, Business Acumen and Technology capability as needed to help clients innovate the digital experiences they provide various stakeholders.
Design Lead for one of SA's leading banks in the Forex SWIFT International Payments and Remittance Payments
Leading design teams to deliver the best customer-centred experience on various digital platforms.
Direct the entire design team by defining process, principles, vision, and mission in addition to day-to-day mentoring
Experience being highly accountable for design quality and project delivery
Collaborate on designs with business and developers, and lead a workshop to drive delivery outcomes as a squad/team
Be a hands-on design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms
Solid understanding of deliverables and the ability to take responsibility for them
Able to focus on design detail and ascertain user value and impact as part of their software experience
Demonstrated ability to translate research findings into complex interaction designs that provide usable, effective, and efficient experiences to users
DesignOps, helping clients build out models on how teams work together, how teams get work done, and how to make sure the teams' work creates an impact
Ability to build and maintain strong working relationships with colleagues, clients, and stakeholders