Lauren Maart

I am an achievement-driven and results-oriented individual. I am very professional, courteous and always produce work of a high standard. My aim is to excel in my field through hard work, research, skills and perseverance, to succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Telephonic collections and follow up. Detailed comments on each case. Statements, Utility readings and invoices where needed.  capture monthly turnover figures

 Load Utilities for pre billing / advise meter readers if any change

 Bank allocation and journals to correct payments.

 Final demand letters. Recommendation to summons. Update data (addresses and contact details) and Data Integrity.

 Follow up of unpaid cheque and debit orders and letters to clients. Interpretation and suggestion of down payments and follow up in writing.

 Interest on arrear rental – control.

 Recommendation of summons of tenants more than 2 months outstanding. Follow up of all outstanding matters.

 Communication to Client Manager and tenant admin on disputes after investigating of the original lease agreement and account

 Start renewal process 9 months in terms of client mandate  Draft offers , renewals and lease agreements and electronically forward copy to tenants  Load leases, debit orders (Nicor) / Ensure all leases are returned with FICA documents signed and witnessed correctly, all annexures and attachments accurately processes and filed  Follow up on outstanding lease agreements and on FICA documentation , Liaise with brokers when necessary

 Ensure all bank guarantees and deposits are paid by the tenant

 Renewal Process /keep track on outstanding leases

 Assist building manager if necessary.

Collection of rent in accordance to individual and team targets within first 5 working days.

Proven Written And Verbal Communication Skills

 Excellent Attention To Detail And Interpersonal Skills

 Knowledge Of Filing And Updating Records

 Excellent Organizational Skills

 Ability To Work Independently And As Part Of A Team

 Excellent Customer Service Orientation

 Good Time-Management Skills

 Demonstrated Ability To Remain Self-Motivated At All Times