Sales Agent - Rochester
(2021-04-01 - 2021-05-23)
- Dealing with customers.
- Phone calls.
- Reporting.
- Creating sales order.
- Stock-take.
- Recording the stock.
- Explanation of different materials of the products.
- Explanation of Credit Card (Rochester).
- Explanation of lay-buy
Internal Sales Clerk (Intern) - Electrolux
(2022-11-08 - 2023-10-31)
- Receiving orders daily, telephonically, fax, email or over the counter.
- Checking pricing on orders & advising customers of any price discrepancies.
- Ensures that the customer returns the order with price/amendments before capturing the order.
- Ensures that there are no duplicates orders captured.
- Liaises with Sales Department to ensure receipt of any special arrangements.
- Liaises with the Debtors Department to ensure that customers accounts are in a state for the supply goods.
- Creating quotations, converting the quote into order, printing of a picking slip.
- All the picking slip are recorded and preparation for hand over to the distribution planner.
- Orders are captured correct account number, pricing and delivery details.
- Ensure all costal orders are processed on time.
- Ensuring that customers are greeted with a friendly and helpful attitude.
- Ensuring counter environment is kept clean and tidy.
- Ensuring that there are no delays with the processing and supply of orders.
- Follows the documented process for collection orders.
- Ensures all bank transfers are cleared before supplying goods.
- Follow-up with the warehouse that customers received their goods within a half an hour from arrival.
- Ensure phone is logged in every morning.
- Contacts customers as per schedule provided.
- Assisting customers to place their order.
- Endeavors to build up strong relationship with customers.
- Ensures pricing file is kept up to date.
- All confirmation orders are handed to POD filing clerk on a daily basis.
- Check quotes and orders daily, to ensure system maintainance.
- Assiting with any queries/problem raised by the customers, debtors department, or sale representative.
Controller - Employ Rite
(2025-04-01 - 2025-11-21)
- Preparing and presenting reports on the analysis done per site per month – Staffing requirements compared to the operational loads. Cost of staffing issued, assisting with registers being sent for submission to payroll.
- Preparing forecasts and analyzing variances per site.
- Ensuring compliance with OHS by ensuring all staff have the relevant PPE and following its requirements.
- Developing and maintaining internal controls to protect company assets and ensure financial integrity.
- Conducting financial analysis to identify trends, variances, and opportunities for improvement.
- Supervising and managing the assigned staff, providing training and development as well as ensuring that the staffing pool will be able to satisfy the needs of all the sites under his/her care.
- Communicating all relevant information to management and other stakeholders. Be in constant communication with staff as well as site management to ensure all stakeholders are satisfied with the service that is being rendered.
- Identifying and implementing process improvements to enhance efficiency and accuracy.
