Le Ann Fortuin

I am a young energetic lady willing to learn and grow in a company to gain experience. I'm honest and trustworthy. I'm prepared to start at the bottom. I'm a fast learner. Dedicated professional with extensive experience in customer service, personal details and administrative support, recognized for strong communication skills and the ability to work effectively both independently and within a team. Committed to maintaining accuracy and efficiency in all duties.

Cashier/Info Lady - Westpack Lifestyle - Paarl

(2022-11 - 2024-06)

• Handled cash transactions accurately and efficiently at the till point in a busy retail environment.
• Processed payments including cash, credit, and electronic transactions while adhering to company policies.
• Resolved customer concerns and complaints professionally to maintain customer satisfaction.
• Doing goods returns, goods receiving, replying on emails, answering the phone.

Sales Assistant - PNA - Paarl

(2024-06)

• Handled high-volume cash transactions efficiently and accurately at busy retail checkout points.
• Provided exceptional customer service by assisting customers with product inquiries and store information, enhancing the shopping experience.
• Maintained cleanliness and organization of checkout areas to ensure a welcoming and pleasant environment for customers.
• Processed various payment methods including cash, credit, and electronic payments while ensuring compliance with company policies.
• Greeting customers, determining needs, providing advice on products and handling complaints or returns.
• Unpacking deliveries, restocking shelves, arranging displays, and conducting inventory checks.
• Achieving sale targets.
• Staying updated on product ranges features and promotions.

Grade 11 - Charleston Hill Secondary (2016 - 2021)