Customer Success Specialist
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I have a proven track record of achieving exemplary results Specialising in ensuring the best ‘Customer Journey’ whilst breaking records stastically.(eg KPI & SLA's)
I have more than 10 yrs reputible WFM, Decision Analytical, Technical Support Leadership experience.
I studied Marketing at AAA School of Advertising for 3 yrs.
This coupled with my Tecnical Support Certificates & VARIOUS CRM training eg Salesforce , Jira (Issue & Project Tracking Software) enables me to have the needed edge to excel in relevant roles.