Lenisha Bowes

Dedicated and detail-oriented professional with extensive experience in reconciliation, crime prevention coordination, and administrative support. Proven ability to manage financial processes, enhance operational efficiency, and lead teams effectively. Strong leadership, problem-solving, and multitasking skills.

Gauteng Traffic Warden & Peace Officer - Gauteng Provincial Government - Department of Community Safety - Johannesburg, South Africa

(2023-09)

• Chairperson of Bravo Company, leading strategic operations.
• Assist in crime prevention efforts in collaboration with SAPS.
• Provide administrative support, including duty roster management and documentation of evidence.
• Organize executive committee meetings and develop strategic plans.

Reconciliation Administrator - G4S Deposita

(2017-05 - 2023-08)

• Managed financial reconciliation for 172 and 180 accounts, ensuring accuracy.
• Investigated outstanding transactions, shortages, and surpluses.
• Created and processed financial journals while maintaining compliance.
• Coordinated with cash centers and accountants for timely resolutions.

ATM E-Help Desk Administrator - G4S Deposita

(2015-04 - 2017-05)

• Handled customer queries related to ATM operations.
• Dispatched technicians and updated database records.
• Monitored and reported technical issues, ensuring prompt resolution.

Call Center Agent - G4S Deposita

(2015-03 - 2016-04)

• Resolved billing queries and coordinated technician dispatch.
• Provided excellent customer service and administrative support.
• Maintained reports and managed client interactions.

Physical Count Administrator - G4S Deposita

(2011-03 - 2013-03)

• Conducted financial reconciliations and confirmed client surpluses.
• Managed call center operations and escalated unresolved issues.
• Investigated and resolved discrepancies in transaction records.

B.Comm - Accounting - Boston College

Certificate - Outbound Call Center Training - Maki's College (2004 - 2004)

Matric Certificate - Eden Park Senior Secondary School (2009 - 2009)