
Lentsu Mabudusha
Sales Manager
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About
Failure investigations Material characterization and evaluation Galvanizing and corrosion studies
Experience
Technician Metallurgist at ArcelorMittal SA (2006-07 – 2011-12)
- Failure investigations
- Material characterization and evaluation
- Galvanizing and corrosion studies
- Mechanical testing and Standards review
- Quality management: ISO 9001, ISO 17025
- ISO 14001, OHSAS 18001
- Clients’ interaction and handling complaints
- Steel Process Modelling (Numerical method): Steelmaking, Secondary Metallurgy, Continuous casting, Hot and cold rolling: production and technical investigation
- Writing technical reports and monthly production updates
Metallurgist at SGS Metlab (2012-01 – 2013-06)
- SANAS Certification, mechanical testing and consultation
- Metallurgical analysis and Corrosion testing
- Customer products inspections and liaison with clients
- Technical support: Process and products development
- Production: heat treatment, forging, machining and finishing
- Failure investigations and report writing
- Quality control and quality management
- Staff motivation to attain high levels of efficiency
- Material recommendations and liaison with clients
Technical Engineer: Sales and Technical at Scaw Metals Group: Haggie (2013-07 – 2020-08)
- Liaison with clients: Shaft mining steel wire ropes
- Establish new and maintain existing relations with clients
- Negotiating pricing and closing sales
- Technical support: Process and products development
- Failure investigations and report writing
- Quality control and quality management: ISO 9001, ISO 17025, ISO 14001, OHSAS 18001
- Certification and compliance (SABS and DMR)
- Staff motivation to attain high levels of efficiency
- Material recommendations and liaison with clients
- Manage and train technical personnel on wire ropes
- Maintain sales records and co-ordinate sales projects
- Solving clients technical problems
- Helping in the design of custom-made products
Sales Manager at Hulamin Operations: Rolled Products (2020-09 – Present)
- Sales and marketing: strategic market development
- Strategy alignment: repositioning the business
- Customer relationship management (CRM)
- Manage service level agreements (SLA)
- Negotiating pricing, payment and closing sales
- Due diligence, valuation modelling and agreements
- Coordinating product trials and lead all external product qualification programs at customers (Local market, Australia and Middle East markets)
- Providing input into developing/optimizing processes and product specifications/practices to suit customer specific requirements
- Driving actions back into the marketing and manufacturing operations
- Providing input on the product quality assurance programmes
- Compiling and analysing customer product performance statistics
- Attending quarterly customers and supplier meetings
- Address customer dissatisfiers: technical and commercial
Education
Grade 12 – SJ van der Merwe Technical High School (2002)
National Diploma in Physical Metallurgy – University of Johannesburg (2006-12)
B.Tech in Physical Metallurgy – University of Johannesburg (2008-12)
Postgraduate Diploma in Business Administration – University of the Witwatersrand (2024-01)
Master in Business Administration – University of the Witwatersrand (2025-01)