Valence Naicker

Quality Management professional with over 15 years of experience in quality control and assurance. Proven track record in implementing ISO standards, enhancing operational efficiency, and leading teams to achieve quality excellence. Adept at problem-solving and effective communication with stakeholders.

Quality Manager / Quality Control - Siyanqoba / Pro Axis Engineering

(2023-01)

• Designed, developed, and implemented a comprehensive Quality Management System.
• Conduct inspections and release of fabricated railway parts.
• Conduct internal and supplier audits to ensure compliance with quality standards.
• Manage risk assessments and reporting to identify areas for improvement.
• Utilize problem-solving techniques (PFMEA) to enhance quality processes.

Head of Quality - Scientific Engineering

(2009-01 - 2022-12)

• Conducted daily incoming quality inspections, improving compliance by 20%.
• Maintained calibration/verification programs to ensure accuracy in measurements.
• Developed problem reports that reduced customer returns by 15%.
• Communicated effectively with local and international suppliers regarding quality issues.
• Managed nonconformances and nonconformance areas to ensured adherence to quality procedures.
• Oversee and coordinate the quality control team to ensure efficient and effective task execution.
• Management maintenance and operation program of electrical & mechanical test equipment.
• Management Equipment calibration program.
• Monthly reporting to local & international customers.
• Implemented improvement plans for customers & suppliers.
• Management the Corrective & Preventive Program with customers & Suppliers.
• Managed the Continues Improvement & development Plan with customers & suppliers.
• Monitored and reported on the cost of poor quality, (COPQ).

Graphics Designing and Quality Control - Defy Appliances

(2000-01 - 2008-12)

• Managed quality control processes that led to a significant reduction in defects.
• Collaborated with design teams to enhance product aesthetics and functionality.
• Ensured Application of graphics on all product fascia's.

Secondary Education - Clairwood Secondary School

Certification - ISO 9001:2015 Understanding and Implementation - SABS

Certification - Lead Auditing – ISO 9001:2015 - SABS

Short Course - Word, Excel, Windows - Damelin

Training - Quality Awareness Level 2 Training - Wynleigh International

Course - Quality Control Management - Vetta Communications

Training - Merchandising Techniques and Standards - Smollan Group

Training - Field Marketing Procedures and Documentation - Smollan Group

Course - Risk Management - Maw Assurance