Lerato Ntobong
Insurance Sales Agent
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About
Results-driven Insurance Sales Agent with over 5 years of experience in sales, customer service, and retail support. Highly skilled in driving revenue growth through persuasive communication and strong relationship management. Consistently exceeds targets in fast-paced environments while providing top-tier client care. Committed to contributing value and growing within an ambitious organization.
Experience
Insurance Sales Agent - Suntabo Pty Ltd
(2024-07)
- Sell funeral and life cover policies to new and existing clients
- Conduct cold calls to generate leads and follow up on prospects
- Explain policy options clearly and handle client queries
- Assist clients with completing applications accurately
- Achieve daily and monthly sales targets
- Maintain detailed client records and call logs
- Stay updated on product knowledge and compliance requirements
Insurance Sales Agent - Undisputed Investment CC
(2022-03 - 2023-10)
- Market funeral and life cover products to prospective clients
- Manage outbound calls and build strong client relationships
- Handle objections and close sales successfully
- Update client information and maintain accurate records
- Achieve and report on individual sales targets
- Provide after-sales support and follow-up services
- Ensure compliance with company and industry standards
Insurance Sales Agent - iTalk Financial Services
(2021-07 - 2022-01)
- Contact clients daily to promote funeral cover products
- Tailor product pitches to client needs and handle objections
- Close sales and process applications efficiently
- Maintain high customer service standards on every call
- Keep accurate sales and client records updated
- Support team performance through collaboration
- Follow compliance guidelines and call scripts consistently
Merchandiser - Professional Field Management
(2019-12 - 2020-08)
- Stock shelves and arrange displays for maximum impact
- Monitor stock levels and report shortages or damages
- Remove expired items and ensure quality control
- Assist customers in locating products and provide information
- Check pricing and ensure proper labeling
- Support promotional activities and seasonal displays
Box Office Operator (Cashier) - Computicket
(2018-12 - 2019-10)
- Sell and print event tickets for walk-in and phone customers
- Manage cash transactions and balance the register daily
- Assist customers with event details and ticket queries
- Process refunds and exchanges according to policy
Education
N4 - Human Resources Management - South West Gauteng College (2015-06)
Matric (Grade 12) - Immaculate Secondary School (2014-12)
