Lesego Lorraine

I am a dedicated and versatile professional with extensive experience in retail management, customer service, and administrative roles. I excel in team leadership, problem-solving, and maintaining operational efficiency. Known for my strong communication skills and attention to detail, I consistently deliver accurate results and exceed expectations.

My ability to adapt to diverse tasks and environments, combined with a proactive and self-motivated approach, ensures success in fast-paced and challenging settings. I am passionate about building positive relationships, driving organizational growth, and contributing to a collaborative and productive work environment.

Catering Manager - Klerksdorp Golf Course - Klerksdorp

(2021-01)

• Managed all catering operations for the golf course.
• Supervised kitchen and service staff to ensure high-quality standards.
• Coordinated catering for events, tournaments, and functions.
• Developed and implemented menus, ensuring variety and quality for all events.
• Managed inventory, ordering supplies, and controlling costs.
• Ensured adherence to health and safety regulations, maintaining a clean and safe environment.

Manager | Ladies Sportswear - Shield Clothing

(2017-01 - 2019-12)

• Oversaw daily operations of the ladies' sportswear section, ensuring smooth functioning.
• Managed stock intake, including checking and entering sales data.
• Ensured the sales floor was well-organized, visually appealing, and fully stocked.
• Monitored and maintained inventory levels, ensuring optimal stock availability.
• Handled customer inquiries, offering personalized advice and assistance to enhance the shopping experience.

Manager Assistant - Klerksdorp Golf Course - Klerksdorp

(2009-01 - 2017-12)

• Assisted in managing daily operations of the golf course and clubhouse.
• Handled customer service, including inquiries, bookings, and events.
• Managed stock control, including inventory for the pro shop and bar.
• Supported staff training and maintained high levels of service standards.
• Assisted with administrative tasks, including reports, scheduling, and correspondence.
• Ensured proper functioning of facilities, coordinating maintenance and upkeep.

Temporary Cashier & Relieving Manager - Impala Supermarket - Klerksdorp

(2003-01 - 2008-12)

• Operated cash register and processed customer transactions efficiently.
• Handled cashing up and balancing the till at the end of each shift.
• Managed stock ordering, receiving, and inventory control.
• Ensured store cleanliness and adherence to hygiene standards.
• Provided customer service, addressing inquiries and resolving issues.
• Relieved the manager, overseeing daily store operations and staff coordination.

Grade 12 (Matric) - Damelin (2008-12)

Diploma in Project Management - Project Management - Oxbridge Academy (2012-12)