Leshego Kekana

Dynamic and solutions-driven Risk & Compliance Specialist with expertise in AML, KYC, and Financial Crime within the banking sector. Experienced in driving regulatory KYC compliance, managing financial crime risk, and enhancing operational efficiency across Business Account Fulfilment and Client Onboarding. Skilled in root cause analysis, process optimisation, and performance management, with a strong track record of improving service delivery, mitigating risk, and strengthening compliance frameworks.

Proven ability to lead teams, manage escalations, and deliver data-driven insights that support strategic decision-making and enhance customer experience. Holds specialised certifications from the Basel Institute on Governance in Operational Analysis of Suspicious Transaction Reports (STRs) and Combating Terrorism Financing (CTF), demonstrating advanced knowledge in financial crime detection and prevention.

Team Leader - KYC and FICA Compliance at First National Bank (2025-01 – Present)

• Lead a high-performing compliance operations team, ensuring adherence to AML, FICA, and regulatory requirements while maintaining strong service delivery standards
• Manage financial crime risk by overseeing KYC processes, conducting root cause analysis on escalations, and implementing corrective actions to reduce compliance risks
• Analyse performance metrics and operational data to identify trends, improve efficiency, reduce errors, and enhance client experience
• Drive process improvements and workflow efficiency through better resource allocation, cross-skilling, and continuous improvement initiatives
• Produce business and risk reports, providing data-driven insights to support decision-making and operational strategy
• Maintain strong knowledge of banking products, regulatory frameworks, and compliance procedures to ensure accurate and compliant onboarding
• Manage complex client escalations, ensuring timely resolution while maintaining compliance and service standards
• Ensure adherence to governance, audit, and regulatory requirements including AML, KYC, FICA, CDD/EDD, POPIA, and CRS

Assistant Team Leader – KYC & FICA at First National Bank (2022-01 – 2024-12)

• Played a key role in team leadership, including coaching, performance monitoring, and driving overall operational effectiveness
• Facilitated team meetings, training sessions, and process improvements to enhance compliance standards and service delivery
• Delivered structured training and upskilling initiatives to improve team capability in regulatory processes, compliance requirements, and operational procedures
• Managed and resolved complex client escalations, workflow challenges, and high-risk queries, contributing to improved efficiency and client experience

KYC Administrator at First National Bank (2015-01 – 2024-12)

• Performed end-to-end business account onboarding, maintenance, and regulatory checks in line with KYC, FICA, AML, and CRS requirements
• Conducted Source of Funds and client due diligence checks to verify legitimacy of funds and identify potential financial crime risks during onboarding and account reviews
• Managed high volumes of client onboarding and service requests while maintaining accuracy, efficiency, and compliance with regulatory standards
• Maintained consistently high productivity and quality assurance outcomes, contributing to operational efficiency and compliance adherence

Frontline Teller at Standard Bank (2014-01 – 2015-12)

• Processed high volumes of financial transactions with strict adherence to internal controls, cash handling standards, and regulatory requirements
• Played a key role in fraud prevention by identifying suspicious transactions, applying AML principles, and escalating potential financial crime risks
• Conducted client verification in line with KYC requirements, ensuring accurate identification and reducing the risk of fraudulent or non-compliant transactions
• Maintained full compliance with banking procedures and audit standards, contributing to risk mitigation and operational integrity in a high-risk environment
• Delivered excellent client service while balancing compliance requirements, operational risk controls, and revenue generation through cross-selling opportunities

LLB - Bachelor of Laws in Law – UNISA (University of South Africa) (2025-01)

Higher Certificate in Law in Law – UNISA (University of South Africa) (2020-01)

Matric Certificate / Grade 12 – Vorentoe High School (2012-01)

Postgraduate Diploma in Risk Management in Risk Management – UNISA (University of South Africa) (2026-01 – 2027-12)