Lethabo Teane

Motivated and dependable professional with experience in warehouse packing and education support. Strong organizational, communication, and customer service skills with the ability to work under pressure and adapt quickly to new environments. A fast learner committed to accuracy, teamwork, and delivering high-quality work.

Call Centre Agent at Outbound sales (2025-01 – Present)

• Answering inbound and making outbound calls.
• Assisting customers with enquiries, complaints, and requests.
• Providing accurate information about products and services.
• Updating customer records and maintaining databases.
• Capturing customer information accurately.
• Resolving customer concerns in a professional manner.
• Escalating complex issues to supervisors when necessary.
• Processing orders, applications, and payments.
• Following company policies and procedures.
• Meeting daily and monthly performance targets.
• Responding to emails and messages promptly.
• Maintaining confidentiality and protecting customer information.

Packer at Pick n Pay Clothing

• Packed, weighed, and labelled products for shipment and storage.
• Ensured products met company packaging standards.
• Inspected products and removed defective items.
• Used packaging materials and hand tools safely.
• Maintained accurate warehouse records.
• Worked efficiently to meet daily targets.

Education Assistant at Modimokwane Primary School (2021-11 – 2022-08)

• Assisted teachers with lesson preparation and classroom activities.
• Supported learners individually and in small groups.
• Maintained a safe and clean classroom environment.
• Supervised learners during breaks and school activities.
• Recorded learner progress and communicated with parents.
• Assisted with lesson planning and classroom administration.
• Attended staff meetings, training sessions, and parent conferences.
• Ensured compliance with school policies and procedures.

National Senior Certificate – Matlaisane Secondary School (2015)