Letisha Jagunundan

A customer/Client-focused Travel Coordinator/Consultant with extensive experience in creating tailored Made Trips to outstanding customer/client management. Over the years, I have built-up a distinctive skill set, a combination of organizational and coordinating skills with a drive for meeting and exceeding expectations. I possess the ability to adapt and learn new systems and new industries with ease and have successfully worked in the Travel, Social Media, Recruitment, and Marketing industries.

Core Competencies: Refined Written and Verbal Communication/Critical Thinking/ Problem Solving/

Negotiating/New Business Development/ Target Driven Sales/ Deadline Driven Timelines/ Interpersonal and Persuasive Skills/Team Management/Creating, Implementing and Executing Strategy/ Multi-level

Coordinating(Internal and External processes)/ Customer and Client Services/ Head Hunting

• STA Travel: Consultant of the Month January 2020(Nationally), exceeded my target by 486% (R

  174 000 with over R1.2 Million in Gross Sales)

•  STA Travel: G Adventures, Highest Gross Sales 2018(Nationally), R 1 Million+ in sales
• Upselling is one of my key strengths and allowed clients to feel like they were more than just a booking as they each had a mini tailor-made trip that went beyond flights and accommodation.
• Have the ability to listen to a client's requirements and meet them no matter how small or large their budget, offering alternate options until I found the perfect Holiday for them.
• Managed multiple bookings while accommodating unique requests, eg. chartering a yacht on the coast of Bodrum, Turkey

• Diploma in Marketing (3 years)

  IMM Graduate School of Marketing: Completed 2011

  Bachelor Of Education

  University of KwaZulu Natal: Admitted 2006 - moved over to Marketing/Business Administration

  High School Matric with Exemption

  Dr. A.D. Lazarus Secondary: Completed 2005

  English, Afrikaans, Math, Biology, Physical Science, Accounting