Liesel Thiart

Dedicated and experienced Trainer, Facilitator, and Office Administrator with extensive experience in corporate training, team support, and operational management. Skilled in developing training materials, facilitating learning programs, and supporting IT professionals to achieve organizational objectives - customer services included. Seeking a challenging position where my expertise can contribute to exceptional outcomes and continuous development.

Office Manager - Strategic Concepts

(1993-01 - 2000-12)

• Managed debtors, creditors, and invoicing processes effectively.
• Oversaw salaries, medical aid, and building insurance administration.
• Tracked cash flow with keen attention to detail.
• Produced financial projections and managed petty cash.
• Supervised staff and resolved workplace issues promptly.
• Maintained a problem-free office environment, ensuring smooth operations.
• Compiled and analysed spreadsheets of financial projections and reports.
• Executed contracts with suppliers for office equipment and services.
• Administered maintenance contracts for printers, copiers, computers, etc.

Facilitator, Document Template Developer - Momentum

(2000-01 - 2024-12)

• Supervised CSF Developers in template design and development processes.
• Engineered and developed templates for integration into backend processes.
• Conducted rigorous testing of products to ensure adherence to BA standards and recommendations.
• Managed customer data for output management across various communication channels including printing, faxing, emailing, SMS, and web display.
• Ensured compliance with BA requirements and facilitated testing of images effectively.
• Performed administrative and support functions, liaising with project managers, team leaders, IT leaders, business analysts, and programmers to streamline project processes.
• Provided training and support to CSF Developers to enhance their performance.
• Documented training materials detailing Momentum's CSF requirements and procedures, focusing on standardisation in design.
• Interfaced with American counterparts to address upgrades, fixes, and disputes regarding software.
• Acted as the first point of contact for new project testing, design, and quality control.
• Functioned as the liaison officer among all IT managers and CSF developers within Momentum.
• Led critical projects, managing database upgrades and ensuring timely implementations and test dates.
• Recognised with numerous awards throughout the years for outstanding contributions.

English Facilitator / Teacher - Magic Camp – The Blessing Network

(2025-01)

• English facilitator and teacher
• Prepare lessons according to Parents choice of Book
• Host Class Remotely
• Online and Remotely for the past 5 years
• Adults. Children of all ages and teens

Diploma/Degree - ITEC - Port Elizabeth Technicon

Certification - 120 Hour TEFL Certified