Linda Hager

Proactively engage with customers and identify sales opportunities. Process customer orders, quotations, invoices, and sales transactions accurately. Achieve agreed sales targets and contribute to branch growth

Internal Sales Representative/ FMCG Sector - Econo Foods (Pty) Ltd

(2020-09)

• Proactively engage with customers and identify sales opportunities.
• Process customer orders, quotations, invoices, and sales transactions accurately.
• Achieve agreed sales targets and contribute to branch growth
• Build and maintain strong customer relationships through professional service delivery.
• Administer sales-related documentation, including credit notes and back-order reports.
• Monitor outstanding customer accounts and follow up on overdue payments.
• Coordinate customer deliveries and ensure efficient order fulfilment.
• Assist with inventory administration, including cycle counts, stock takes, and Goods Received Notes (GRNs).
• Generate sales reports and provide administrative support to the branch.
• Resolve customer queries and complaints in a professional and timely manner.
• Maintain accurate customer information and records within the company's systems.
• Liaise with warehouse and operations teams to ensure customer requirements are met.

Sales Representative/ FMCG Sector - Fridge Foods Group (Pty) Ltd

(2017-04 - 2020-07)

• Serviced existing accounts, obtained orders, and established new accounts by planning and organising daily work schedules to call on existing and potential customers and other trade factors.
• Identified prospective customers by follow leads from existing clients, attended trade shows and conferences.
• Prepared sales contracts and submitted orders for processing.
• Submitted orders by referring to price lists and product literature.
• Kept management informed by submitting activity and sales reports, such as daily call reports, weekly work plans, and monthly analyses.
• Monitored competition by gathering current marketplace information on pricing, products, delivery schedules, merchandising techniques, etc. Solved customer complaints by investigating problems, developing solutions.

Key Accounts Manager - Strada Voice & Data (Pty) Ltd

(2016-04 - 2016-12)

• Sell telecommunications products and services, including VOIP and CCTV Systems to both individuals and companies.
• Build market position by locating, developing, negotiating and closing business relationships.
• Keep abreast of current technology trends.
• Contact and build relationships with prospective customers through a combination of in-person cold calls, networking and referrals to obtain appointments.
• To develop prospecting and sales strategy that ensures high activity and effective closing ratios.
• Write and submit accurate orders.
• Design cost effective solutions for the client.
• Submit pricing and pre-qualification requests reflecting the client's requirements.
• Maintain an updated database including all activities, partners and their status.
• Achieving set sales targets.

Sales Representative - Liberty Food Services (Pty) Ltd – Port Elizabeth - Port Elizabeth

(2013-07 - 2015-11)

• Responsible for all sales activities in assigned accounts and regions.
• Managed quality and consistency of product and service delivery.
• Serviced existing accounts, obtained orders and established new accounts by planning and organising daily work schedule to call on existing or potential sales outlets and other trade factors.
• Developing customer relationships.
• Adjust content of sales presentations by the type of sales outlet.
• Submitted orders by referring to price lists and product literature.
• Submitting reports, sales & product forecasting etc.
• Gathered current marketplace information on pricing, products and merchandising techniques. Developing budgets/planning.
• Resolved customer complaints by investigating problems, developing solutions and making recommendations to management.
• Following up on new leads and referrals.
• Prepared proposals and sales contracts.
• Maintained current product knowledge.
• Implemented special sales activities to reduce stock.
• Followed up for collection of payment, solve debtor's queries etc.

Personal Assistant to Managing Director - Liberty Food Services (Pty) Ltd – Johannesburg - Johannesburg

(2012-03 - 2013-07)

• Support to Managing Director
• Control of sales, marketing and advertising.
• Overseeing of Health & Safety regulations and Internal Audit Controls.
• Reading, monitoring and responding to MD's emails.
• Prepared correspondence on MD's behalf.
• Managed MD's diary.
• Organised travel arrangements.
• Plan organised and managed events.
• Prepared presentations, reports, executive summaries and newsletters.

Personal Assistant to CFO - Galaxy Gold Mining (Pty) Ltd

(2010-02 - 2012-01)

• Read, monitored and responded to CFO's emails.
• Managed CFO's diary.
• Setup of meetings.
• Organised travel and prepared complex travel itineraries.
• Attended meetings on CFO's behalf.
• Minute investors meetings including Annual General Meetings.
• Dictation taking. - shorthand
• Managed budgets, prepared share certificates, executive summaries and reports.
• Prepared board packs for meetings.
• Managed and reviewed filing and office systems.
• Managed an assistant.

Technical Sales Representative - TQM Engineering (Pty) Ltd

(2006-03 - 2010-01)

• Planned and implemented the sales calling cycle on a 5-day week basis to cover all customers.
• Being proactive on-site regarding completion of order and monitor performance of order delivered.
• Ensured that all tenders were submitted timeously.
• Ensured that orders were placed on time to enhance customer service levels.
• Ongoing monitoring of contracts to ensure that the correct prices were adjusted.
• Submitted details of technical specifications, pricing and delivery dates.
• Developed customer relationship, ensure contract/maintenance contract.
• Achieved monthly sales targets, developed budgets etc.
• Meet monthly sales targets

Company Secretary - Lochner & Associates

(2002-06 - 2006-01)

• Legal support to CA
• Day to day planning of CA's schedule.
• Composing of legal documents and lodging of corporate submissions and annual returns.
• Registration of Trademarks, Share Certificates and BEE Certificates. Timeous completion of clients VAT and Tax returns.
• Managed filing and office systems.
• Submitted submissions to CIPRO including updating of directors' shares. Took dictation including shorthand.

Matric Certificate - Alberton High (1997)

Diploma in Microsoft Office - Microsoft Word, Excel Advanced, PowerPoint, Internet Explorer and Outlook - Sun School of Computing

Secretarial Short Course Certificate

Internal Auditing – Principles and Practices Course A Practical Approach to HACCP Course

Good Manufacturing Practice as a Prerequisite for HACCP Course