Internal Sales Representative/ FMCG Sector - Econo Foods (Pty) Ltd
(2020-09)
- Proactively engage with customers and identify sales opportunities.
- Process customer orders, quotations, invoices, and sales transactions accurately.
- Achieve agreed sales targets and contribute to branch growth
- Build and maintain strong customer relationships through professional service delivery.
- Administer sales-related documentation, including credit notes and back-order reports.
- Monitor outstanding customer accounts and follow up on overdue payments.
- Coordinate customer deliveries and ensure efficient order fulfilment.
- Assist with inventory administration, including cycle counts, stock takes, and Goods Received Notes (GRNs).
- Generate sales reports and provide administrative support to the branch.
- Resolve customer queries and complaints in a professional and timely manner.
- Maintain accurate customer information and records within the company's systems.
- Liaise with warehouse and operations teams to ensure customer requirements are met.
Sales Representative/ FMCG Sector - Fridge Foods Group (Pty) Ltd
(2017-04 - 2020-07)
- Serviced existing accounts, obtained orders, and established new accounts by planning and organising daily work schedules to call on existing and potential customers and other trade factors.
- Identified prospective customers by follow leads from existing clients, attended trade shows and conferences.
- Prepared sales contracts and submitted orders for processing.
- Submitted orders by referring to price lists and product literature.
- Kept management informed by submitting activity and sales reports, such as daily call reports, weekly work plans, and monthly analyses.
- Monitored competition by gathering current marketplace information on pricing, products, delivery schedules, merchandising techniques, etc. Solved customer complaints by investigating problems, developing solutions.
Key Accounts Manager - Strada Voice & Data (Pty) Ltd
(2016-04 - 2016-12)
- Sell telecommunications products and services, including VOIP and CCTV Systems to both individuals and companies.
- Build market position by locating, developing, negotiating and closing business relationships.
- Keep abreast of current technology trends.
- Contact and build relationships with prospective customers through a combination of in-person cold calls, networking and referrals to obtain appointments.
- To develop prospecting and sales strategy that ensures high activity and effective closing ratios.
- Write and submit accurate orders.
- Design cost effective solutions for the client.
- Submit pricing and pre-qualification requests reflecting the client's requirements.
- Maintain an updated database including all activities, partners and their status.
- Achieving set sales targets.
Sales Representative - Liberty Food Services (Pty) Ltd – Port Elizabeth - Port Elizabeth
(2013-07 - 2015-11)
- Responsible for all sales activities in assigned accounts and regions.
- Managed quality and consistency of product and service delivery.
- Serviced existing accounts, obtained orders and established new accounts by planning and organising daily work schedule to call on existing or potential sales outlets and other trade factors.
- Developing customer relationships.
- Adjust content of sales presentations by the type of sales outlet.
- Submitted orders by referring to price lists and product literature.
- Submitting reports, sales & product forecasting etc.
- Gathered current marketplace information on pricing, products and merchandising techniques. Developing budgets/planning.
- Resolved customer complaints by investigating problems, developing solutions and making recommendations to management.
- Following up on new leads and referrals.
- Prepared proposals and sales contracts.
- Maintained current product knowledge.
- Implemented special sales activities to reduce stock.
- Followed up for collection of payment, solve debtor's queries etc.
Personal Assistant to Managing Director - Liberty Food Services (Pty) Ltd – Johannesburg - Johannesburg
(2012-03 - 2013-07)
- Support to Managing Director
- Control of sales, marketing and advertising.
- Overseeing of Health & Safety regulations and Internal Audit Controls.
- Reading, monitoring and responding to MD's emails.
- Prepared correspondence on MD's behalf.
- Managed MD's diary.
- Organised travel arrangements.
- Plan organised and managed events.
- Prepared presentations, reports, executive summaries and newsletters.
Personal Assistant to CFO - Galaxy Gold Mining (Pty) Ltd
(2010-02 - 2012-01)
- Read, monitored and responded to CFO's emails.
- Managed CFO's diary.
- Setup of meetings.
- Organised travel and prepared complex travel itineraries.
- Attended meetings on CFO's behalf.
- Minute investors meetings including Annual General Meetings.
- Dictation taking. - shorthand
- Managed budgets, prepared share certificates, executive summaries and reports.
- Prepared board packs for meetings.
- Managed and reviewed filing and office systems.
- Managed an assistant.
Technical Sales Representative - TQM Engineering (Pty) Ltd
(2006-03 - 2010-01)
- Planned and implemented the sales calling cycle on a 5-day week basis to cover all customers.
- Being proactive on-site regarding completion of order and monitor performance of order delivered.
- Ensured that all tenders were submitted timeously.
- Ensured that orders were placed on time to enhance customer service levels.
- Ongoing monitoring of contracts to ensure that the correct prices were adjusted.
- Submitted details of technical specifications, pricing and delivery dates.
- Developed customer relationship, ensure contract/maintenance contract.
- Achieved monthly sales targets, developed budgets etc.
- Meet monthly sales targets
Company Secretary - Lochner & Associates
(2002-06 - 2006-01)
- Legal support to CA
- Day to day planning of CA's schedule.
- Composing of legal documents and lodging of corporate submissions and annual returns.
- Registration of Trademarks, Share Certificates and BEE Certificates. Timeous completion of clients VAT and Tax returns.
- Managed filing and office systems.
- Submitted submissions to CIPRO including updating of directors' shares. Took dictation including shorthand.
