Approvals Manager at NO. FINANCE CARS – VEHICLE RENT TO BUY (2025-11 – 2026-08)
- Attained consistent assessment of vehicle rent-to-buy applications, maintaining minimal bad debt.
- Fostered enhanced collaboration with sales consultants and branch managers across 12 branches, thereby improving operational efficiency.
- Contributed to the monthly target attainment for consultants and branch managers through strategic support.
ADMINISTRATOR - BRANCH SUPPORT at NO FINANCE CARS (2019-06 – 2025-11)
- Oversaw pre-approval processes for all leads submitted for car rental applications.
- Delivered comprehensive monthly reports to management detailing branch progress and target achievements.
- Facilitated essential support for sales staff and dealer principals.
- Managed contract coordination functions with a high degree of precision.
- Administered the efficient processing of spotter payments.
- Crafted client correspondence to ensure effective and clear communication.
- Led the monitoring and reporting of system issues to IT and management for prompt resolution.
- Approved petrol payments and conducted thorough monthly fuel reconciliations.
- Directed the training and performance monitoring of new sales consultants to enhance overall team capabilities.
Home Loans Consultant at OOBA Home Loans Mortgage Origination (2017-10 – 2019-05)
- Facilitated clear communication channels between clients, estate agents, and attorneys concerning bond applications.
- Oversaw the processing of home loan applications to verify client affordability and submitted findings to banks.
- Engaged in negotiations with banks to secure optimal benefits and competitive rates for applicants.
- Cultivated strong service levels and maintained robust partnerships with all stakeholders.
Credit Manager at ABSA-AVAF, Personal Sales Internal & Personal Sales Dealer (2007-08 – 2017-08)
- Managed the assessment of credit applications from sales partners, ensuring quality evaluations.
- Conducted thorough reviews of financial documents and bank statements for accuracy and completeness.
- Oversaw processes to maintain consistently low levels of bad debt on approved applications.
- Engaged with multiple departments to align business planning strategies effectively.
Deal Maker at ABSA-AVAF, PSI (Personal sales internal) & Dealer network (2006-08 – 2007-07)
- Assessed all sales-referred applications.
- Assisted Area Managers and Marketers with operational queries.
- Referred all appealed applications to the Credit Manager where merit was evident.
- Supported Marketers and Area Managers in reaching and exceeding set targets.
Team Leader / Dealmaker – Home Loans Processing Unit at ABSA TACC - Auckland Park (2003-08 – 2006-07)
- Orchestrated staff management initiatives to enhance team dynamics and boost productivity.
- Directed the resolution of management queries, streamlining operations and improving efficiency.
- Analysed key statistics for management to inform strategic decision-making.
- Implemented coaching programmes focused on key performance areas for comprehensive team development.
- Guaranteed the achievement of monthly targets through effective planning and execution.
- Monitored final approvals on home loan applications to ensure compliance and accuracy.
- Evaluated sales referral applications and led the restructuring of declined applications to maximise opportunities.
Check Clerk – Home Loans Registration at ABSA. Home Loans – Registrations HLAC - Kempton Park (1998-07 – 2003-07)
- Oversaw home loan registration payouts to enhance accuracy and ensure compliance.
- Optimised team workload distribution to improve operational efficiency.
- Validated and approved all payment requests to maintain financial integrity.
- Liaised with attorneys and mortgage centres to streamline critical processes.
- Assumed responsibilities of department manager during absences to ensure seamless operations.
Registration Clerk at ABSA. Home Loans – Registrations HLAC - Kempton Park (1996-11 – 1998-06)
- Facilitated the processing of bond registration instructions and guarantees.
- Supported communication flow with attorneys and mortgage centres.
- Assisted in payment management for bond registrations.
Valuation Clerk at ABSA Valuation Centre - Vereeniging (1994-05 – 1996-11)
- Assisted in the receipt and processing of valuation requests.
- Supported the distribution of workload among valuators.
- Communicated effectively with branches, valuators, and estate agents.
- Performed related administrative tasks as required.
Various at First National Bank (1992-01 – 1994-04)
- Assisted customers with teller and bulk teller services.
- Managed switchboard operations and directed calls efficiently.
- Addressed customer inquiries and provided essential information to clients.