Lungelo Sphelele

Miss Dlamini is an organized and motivated individual who works well with a team. She is creative and quickly adjusts to new tasks. She communicates effectively, eager to learn, ready to help, and wants to gain valuable experience in work industry.

Quality Management Team Member at Metro Lodge Hotel

As a recent Graduate in Operations Management, I have developed strong skills in communication, quality assurance, and process improvement. In Quality Management I worked with a team of 5 where we were required to identify quality issues at Metro Lodge Hotel, resulting in a 15% reduction in defects and improving process efficiency by 20%. This experience sharpened my analytical and teamwork ability.

• Worked with a team of 5 to identify quality issues
• Achieved 15% reduction in defects
• Improved process efficiency by 20%
• Sharpened analytical and teamwork ability

Grade 12 National Senior Certificate in General Education – Magwegwana Secondary School (2021)

Diploma in Operations Management in Operations Management – Durban University of Technology (2023 – 2025)