Luzuko Nonyongo
Junior IT Technician | Desktop Support & Network Specialist
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About
Results-driven Diploma in Network Management (DINM) student at Rosebank College with a strong technical foundation in desktop support, computer architecture, network setup, and operating systems maintenance. Candidate with a disability eligible for diversity and Employment Equity consideration. Proven capability in hardware diagnostics, software deployment, and network protocol troubleshooting (TCP/IP, DNS, DHCP).
Enhanced by verified Cisco IT customer support credential and AWS cloud certifications, enabling rapid issue resolution, structured help desk logging, and clear end-user communication in high-volume IT environments.
Experience
Sales & Customer Service Assistant - Nu Metro Cinemas
- Operated computerized POS systems, maintaining high system uptime and performing routine software troubleshooting.
- Provided immediate technical and customer support in high-pressure, high-volume operational environments.
- Communicated technical guidance clearly to end-users while collaborating closely with operational team members.
Education
Diploma - Network Management (DINM) - Rosebank College
