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M.n Monyela

M.n Monyela

I.T Technical Support

Talent
Midrand, GautengMember since July 8, 2026
ManagementCustomer Service
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About

I am a young, confident, and energetic individual with a strong sense of ambition and friendliness. With experience in customer service and as an Uber driver, I excel at understanding and addressing client needs, ensuring a positive and efficient experience. I take pride in being reliable and responsible, thriving in both high-pressure situations and when tackling tasks with tight deadlines. My dedication to learning and achieving goals drives me to excel in any challenge I undertake.

Experience

I.T Technical Support - E.O.H

(2016-2017 - 2017)

Fundamentals of project management, fundaments of health and safety in the workplace. Attended MICT Technical Support Internship with EOH ProServe. Attending this Internship to obtain a qualification in a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support.

Sales Representative - Roots Sales and Merchandising

(2018-2019 - 2019)

Sales professional with experience in contract management, client interaction, prospecting, communication, and confidential information documentation. Focused on meeting sales targets and managing promotions for product visibility and customer satisfaction.

Uber Messenger

(2019-02 - 2024-08)

  • Customer Interaction: Interact professionally with clients, giving courteous service and clear communication to ensure their pleasure with each delivery.
  • Efficient Pickup and Delivery: Transport items, documents, or communications between specified locations, ensuring that clients receive timely and reliable service.
  • Adherence to Safety Protocols: Comply with all road safety standards and corporate policies to ensure the safe transportation of objects and personal safety while on duty.

Network Technicians

(2024-02 - 2024-08)

  • Troubleshoot network issues, resolve connectivity problems, and optimize network performance.
  • Manage network upgrades, updates, and expansions. Configure routers, switches, firewalls, and other network devices.
  • Assist with network-related help desk tickets. Install Cat 6 cables.
  • Test cables to ensure they are functioning properly.

Education

Matric - Olympus Educational Institute (2009)

E.O.H SAP Training - E.O.H SAP Academy (2016 - 2017)

Skills

I.T Technical Support

Reviews

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