Maliviwe Ncamazana

Public Management graduate with 4+ years in education support, ICT admin, and customer service. Skilled in SA-SAMS, policy support, classroom management, and frontline service delivery. Strong communication, stakeholder engagement, and Batho Pele service focus. Seeking a municipal or public sector role to support effective governance and community service delivery. Available immediately.

Barista at Krispy Kreme (2024-10 – Present)

• Serve 100+ customers daily with exceptional service and product knowledge
• Handle cash/card transactions accurately, balancing till with zero discrepancies
• Maintain food safety and store hygiene standards

SGB Teacher & Educator Assistant at Upper Qombolo SPS (2024-03 – 2024-10)

• Delivered engaging lessons and improved learner participation through group activities
• Managed classroom discipline, marked registers, and supported struggling learners
• Assisted with admin tasks and parent communication

Curriculum Assistant at Cofimvaba (2022-07 – 2023-07)

• Supported 10+ teachers with lesson planning, resources, and curriculum delivery
• Monitored learner progress and identified learners needing intervention
• Helped implement school safety and COVID-19 protocols eCadre - ICT Support at Department of Education (2021-11 – 2022-03)
• Provided tech support to 20+ teachers/learners on devices and software
• Updated operating systems, installed apps, and created digital learning content
• Captured learner data on SA-SAMS, improving accuracy for reporting

National Diploma in Public Management – Walter Sisulu University (2014 – 2016)

National Senior Certificate – Zwelixolile SS (2011 – 2013)