Mamadi Ntwana

Results-driven Industrial Engineer and Quality Specialist with experience in automotive OEM, Tier 1 manufacturing, and SARS. Proven ability to drive continuous improvement, reduce defects, optimise production, and lead high-performing teams.

Resident Customer Quality Engineer @ Ford at FORVIA (2025-04 – Present)

Drive zero-defect delivery and ensure compliance to customer standards. Lead problem-solving initiatives and corrective actions. Analyse PPM trends and drive continuous improvement.

• Drive zero-defect delivery and ensure compliance to customer standards
• Lead problem-solving initiatives and corrective actions
• Analyse PPM trends and drive continuous improvement
• Maintain PFMEA and Control Plans
• Reduced defects by ~30%
• Improved response time by 40%
• Achieved 100% audit closure rate

Resident Customer Quality Engineer @ Nissan at FORVIA (2021-05 – 2025-03)

Managed customer quality requirements and prevented defect escape. Led root cause analysis and corrective actions.

• Managed customer quality requirements and prevented defect escape
• Led root cause analysis and corrective actions
• Reduced PPM by 25–35%
• Improved inspection consistency by ~20%
• Maintained strong OEM customer satisfaction

Effectiveness Specialist at SARS

Managed audit workflow and reporting across tax streams. Reduced backlog and improved productivity.

• Managed audit workflow and reporting across tax streams
• Reduced backlog by 30%+
• Improved productivity by 20–25%
• Supported multi-million rand revenue collection campaigns

Process Analyst / Continuous Improvement Specialist at SARS

Implemented Lean principles and 5S methodologies. Improved customer waiting time and compliance.

• Implemented Lean principles and 5S
• Reduced customer waiting time by ~35%
• Improved compliance to over 90%

Continuous Improvement Specialist at Lear Corporation

Led Kaizen and Lean projects to improve productivity and reduce waste.

• Led Kaizen and Lean projects
• Improved productivity by 15–25%
• Reduced waste by ~20%

Industrial Engineer at VWSA

Conducted line balancing and time studies. Improved efficiency and supported production launches.

• Conducted line balancing and time studies
• Improved efficiency by 15–20%
• Supported production launches

Graduate Trainee at VWSA

Developed leadership and project management skills across departments.

• Developed leadership and project management skills across departments

Materials Handling Engineer Trainee at GMSA

Implemented Kanban systems and improved material flow.

• Implemented Kanban systems
• Improved material flow and reduced waste

Diploma in Industrial Engineering