Mamautsoe Dhlamini

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Call centre customer care service - Plus 94 Research

I was gathering service feedback on behalf of standard bank

• Effective communication clearly and respectfully interacting with clients and stakeholders to understand their need and provide solution
• Problem solving identifying and solving issues promptly to ensure clients satisfaction
• Demonstrating expertise reliability and customer centric approach in all interacti
• Developing skills and knowledge to provide better customer service

Office administration - Khayelihle Primary School

(2024-01 - 2025-12)

• Record-keeping student, staff, and school data
• Communication parents, students, staff, and external parties
• Scheduling appointments, events, and calendars
• Data management student performance, attendance, and metrics
• Financial administration budgeting, invoicing, and payments
• Typing of all documents
• Typing assignments
• excell
• maintain diaries

Office administration - Ekurhuleni west college

Plumbing - Xhilembeni

System support - K boneng consulting services